Gideon Hosea
Fort Worth,TX
Summary
Dynamic and results-driven professional with over 5 years of experience in restaurant operations. Proven track record in staff training and development, enhancing guest relations, and ensuring food safety compliance in fast paced environments. Adept at problem-solving and fostering a collaborative team, consistently achieving high performance and customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Apprentice
Chipotle Mexican Grill
01.2023 - Current
- Supervise and train crew members to uphold brand standards and deliver quality service.
- Assist with daily operations including but not limited to scheduling, inventory management and food safety compliance.
- Support General Manager in achieving sales goals, labor targets, and customer satisfaction.
- Maintain high sanitation standards with consistent strong inspections scores.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Conducted performance evaluations and provided constructive feedback to employees.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Assistant Manager
Taco Cabana
02.2018 - 01.2023
- Promoted through multiple roles due to leadership and performance.
- Trained and managed teams of 10+ employees in a high volume restaurant.
- Assisted in scheduling, cash handling, and team development.
- Performed exceptional customer service and resolved escalated issues.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Oversaw food preparation and monitored safety protocols.
- Conducted regular meetings with staff to discuss performance and address any issues.
Program Assistant
Expanco
04.2020 - 07.2020
- Supported adults with disabilities during COVID-19.
- Assisted with daily activities, safety, and engagement in program operations.
- Provided compassionate care in a challenging environment.
- Assisted with planning and coordinating day-to-day and special program activities.
- Trained and supervised employees on office policies and procedures.
Education
Fossil Ridge High School
Keller, TX05-2020
Skills
- Interpersonal and written communication
- POS system
- Food safety compliance
- Staff training and development
- Restaurant operations
- Restaurant promotion management
- Employee scheduling
- Kitchen oversight
- Guest relations
- Inventory control
- Training and mentoring
- Hospitality and accommodation
- Problem solving
- Adaptability in fast paced environments
Certification
- ServSafe Manager Certification
- TABC Certification
Timeline
Apprentice
Chipotle Mexican Grill
01.2023 - Current
Program Assistant
Expanco
04.2020 - 07.2020
Assistant Manager
Taco Cabana
02.2018 - 01.2023
Fossil Ridge High School