Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Gideon Oyayode

Glasgow,Glasgow

Summary

Computer Science graduate and current Bus Driver at First Bus with hands-on experience in customer service, safety, and transport operations. Recently shadowed the Control Room at First Bus (Caledonia Depot), gaining practical insight into service planning, defect reporting, live operations, and performance monitoring. IOSH-certified with strong analytical skills, proven reliability, and a keen interest in progressing into network planning to contribute data-driven solutions that improve service reliability and passenger satisfaction.

Overview

2
2
years of professional experience

Work History

Bus Driver

First Bus
04.2025 - Current
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Acted calmly, productively and professionally under pressure for helpful emergency response.
  • Communicated regularly with central dispatch teams to report delays and route changes.

Control Room/Shadowing

First Bus
09.2025 - 09.2025
  • Gained hands-on exposure to bus allocation, vehicle tracking, and defect reporting in Excel.
  • Shadowed controllers in live operations including:
    Arranging tow trucks for breakdowns.
    Allocating replacement buses to minimize lost mileage.
    Updating public information systems (trip cancellations, stop adjustments).
    Managing diversions and communicating updates to drivers.
  • Observed overtime recording and compliance procedures.
  • Learned the importance of accuracy and confirmation before operational actions.
  • Proven ability to learn quickly and adapt to new situations.

Support Worker

Call-In Homecare
02.2024 - 02.2025
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Kept clients engaged in social networks and communities for personal health and growth.

Sales Representative (TalkTalk Campaign)

UK Acquisition
09.2023 - 01.2024
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Consistently met and exceeded quotas by implementing strategic sales plans and effective time management.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.

Education

Bachelor of Science - Computer Science

Olabisi Onabanjo University
Ogun State, Nigeria
03-2022

Skills

  • Transport operations expertise
  • Data analysis and reporting
  • IOSH-certified health and safety awareness
  • Effective communication skills
  • Effective problem-solving in high-pressure situations
  • Interdepartmental communication

Accomplishments

I've been acknowledge for my good green road score

Timeline

Control Room/Shadowing

First Bus
09.2025 - 09.2025

Bus Driver

First Bus
04.2025 - Current

Support Worker

Call-In Homecare
02.2024 - 02.2025

Sales Representative (TalkTalk Campaign)

UK Acquisition
09.2023 - 01.2024

Bachelor of Science - Computer Science

Olabisi Onabanjo University

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