Gideon Swanson
Phoenix,Arizona
Summary
Accomplished restaurant professional with over 15 years of leadership experience, recognized for driving results through analytical thinking, multitasking and effective coaching. Proven track record of enhancing operational efficiency and team performance while fostering a positive work environment. Skilled in human resources management and performance improvements, adept at fostering vendor relationships and staff development. Eager to leverage expertise in a new organization that values growth and development.
Overview
17
17
years of professional experience
1
1
Certification
Work History
General Manager
Genuine Concepts "The Vig"
09.2023 - 10.2024
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Developed and implemented strategies to increase sales and profitability.
Assistant General Manager
True Food Kitchen
04.2022 - 08.2023
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Managed team schedule with eye for coverage needs and individual strengths.
General Manager
Breakfast Club
02.2021 - 01.2022
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
Operating Partner
PF Changs China Bistro
07.2013 - 12.2020
- Determined appropriate financial goals and administered budgets to control expenses.
- Managed effective customer service and quality assurance programs to protect business reputation.
- Set and implemented promotional strategies to drive business growth.
- Recruited and hired qualified candidates to fill vacancies.
Managing Partner
Carrabba' Italia Grill
11.2007 - 06.2013
- Analyzed and presented financial standings and cost effectiveness to other partners and investors.
- Established and implemented business procedures and process improvements.
- Managed restaurant scheduling, foodservice and customer service.
- Audited kitchen and front of house to guarantee cost-effectiveness of restaurant.
Education
Bachelor of Science - Finance
Skills
- Branding
- Sales
- Advertising and marketing
- Cross-cultural communications
- Performance improvements
- Human resources management
- Purchasing and planning
- Performance analysis
- Vendor relationships
- Budget forecasts
- Profit and loss accountability
- Staff development
Accomplishments
On Fire Award October 2019 Awarded for igniting potential and turning underperforming location into top five performer.
Certification
ServSafe National Restaurant Association, American National Standards Institute
Timeline
General Manager - Genuine Concepts "The Vig"
09.2023 - 10.2024
Assistant General Manager - True Food Kitchen
04.2022 - 08.2023
General Manager - Breakfast Club
02.2021 - 01.2022
Operating Partner - PF Changs China Bistro
07.2013 - 12.2020
Managing Partner - Carrabba' Italia Grill
11.2007 - 06.2013
ServSafe National Restaurant Association, American National Standards Institute
Arizona State University - Bachelor of Science, Finance
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