Gidget Maxwell
Knoxville,TN
Summary
Knowledgeable project manager with 10+ years of professional experience in customer service and scheduling and completing construction projects. Adept at planning, directing and maintaining continuous operations in various departments. Skilled at identifying or anticipating problems and managing risks. Extremely punctual and pays attention to detail. Excels through monitoring, coordinating, great at multitasking. Passionate for project success by achieving project success - Time, cost, Scope, Quality and Customer satisfaction.
Overview
11
11
years of professional experience
Work History
Operations Coordinator
Forks River Construction
Knoxville, TN
10.2023 - Current
- Assisted with the organization and execution of operational processes.
- Monitored inventory levels to ensure adequate stock availability.
- Coordinated daily operations activities and assigned tasks to staff members.
- Pulling Permits
- Customer Relations
- Sales
- Selections
- Building Estimates
- Quality Control
Project Manager/Estimator
JRM
Huntsville, AL
01.2019 - Current
- Managed projects from procurement to commission.
- Met project deadlines without sacrificing build quality or workplace safety.
- Identified plans and resources required to meet project goals and objectives.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Pulling Permits
- Sales
- Website Management
- Collecting Payments
- Estimating Job Costs
- Purchasing
Customer Service Representative
AFS
Huntsville, Alabama
01.2017 - 01.2019
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Process design review and evolution of inputs and datasheets.
- Warranty
- Sales
- Inventory of Dehumidifiers in Alabama & Tennessee
- Scheduling
- Submission of project progress report.
- Provides technical support and expertise to customers
Warranty Coordinator/Purchasing Manager
Hyde Homes
Huntsville, Alabama
12.2013 - 12.2016
- Training New Employees
- Handling Invoices & completing bi-weekly payroll for Subcontractors
- Record tracking and data communications.
- Handling warranty claims and scheduling warranty jobs
- Sending Purchase Orders
- Estimating job costs with project managers
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Hiring Subcontractors
- Negotiating
Education
Home Builders License
Alabama Builders Association
02.2019
High School Diploma -
Abeka Academy
06.2002
Skills
- Project Planning & Control
- Excellent ability to conceptualize and fully implement projects
- Purchasing
- Service and Sales
- Pulling Permits
- including Outlook Word and Excel
- Handling Warranty Claims
- Active Listening
- Prioritization of task, effectively preparation of work breakdown structure
- Effective communication
- Cost control, Time management, Adaptability, Empathy
Additional Information
Personal Information:
D.O.B : 11/07/1985
Gender: Female
Marital Status: Single
Timeline
Operations Coordinator
Forks River Construction
10.2023 - Current
Project Manager/Estimator
JRM
01.2019 - Current
Customer Service Representative
AFS
01.2017 - 01.2019
Warranty Coordinator/Purchasing Manager
Hyde Homes
12.2013 - 12.2016
Home Builders License
Alabama Builders Association
High School Diploma -
Abeka Academy