Gidget Sharp
West Valley City,UT
Overview
39
39
years of professional experience
Work History
Sales Cashier
Savers Thrift Store
10.2023 - Current
- Improved customer satisfaction by providing efficient and accurate cashiering services.
- Enhanced store sales by upselling products and suggesting additional items to customers.
- Ensured smooth transactions with the use of point-of-sale systems and cash registers.
- Maintained a clean and organized work area, promoting a professional environment for customers.
Manager
Rose Park Convience
Salt Lake City
12.2022 - 07.2023
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
Cashier
Handy Pantry
Salt Lake City, UT
01.2021 - 12.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
Waitress Supervisor
Sizzler Restaurant
West Valley City, UT
01.1985 - 01.2022
- Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.
- Improved teamwork among staff members by leading regular meetings to address concerns, share best practices, and set goals.
- Streamlined the ordering process for customers by implementing a new menu layout and training staff on upselling techniques.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Supervised server staff and simultaneously served personal section of tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Managed food resources, memorized orders, and coordinated customer service.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Managed table turnover rate effectively allowing for more guests served per shift.
Skills
- Customer Acquisition
- Revenue Generation
- Customer Engagement
- Building Rapport
- Visual Merchandising
- Payment Collection
- Returns Processing
Timeline
Sales Cashier
Savers Thrift Store
10.2023 - Current
Manager
Rose Park Convience
12.2022 - 07.2023
Cashier
Handy Pantry
01.2021 - 12.2022
Waitress Supervisor
Sizzler Restaurant
01.1985 - 01.2022