Overview
Work History
Skills
Timeline
Generic

Gidget Sharp

West Valley City,UT

Overview

39
39
years of professional experience

Work History

Sales Cashier

Savers Thrift Store
10.2023 - Current
  • Improved customer satisfaction by providing efficient and accurate cashiering services.
  • Enhanced store sales by upselling products and suggesting additional items to customers.
  • Ensured smooth transactions with the use of point-of-sale systems and cash registers.
  • Maintained a clean and organized work area, promoting a professional environment for customers.

Manager

Rose Park Convience
12.2022 - 07.2023
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Launched new products and services with thorough market research, leading to increased revenue growth.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.

Cashier

Handy Pantry
01.2021 - 12.2022
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.

Waitress Supervisor

Sizzler Restaurant
01.1985 - 01.2022
  • Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.
  • Improved teamwork among staff members by leading regular meetings to address concerns, share best practices, and set goals.
  • Streamlined the ordering process for customers by implementing a new menu layout and training staff on upselling techniques.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Supervised server staff and simultaneously served personal section of tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Managed food resources, memorized orders, and coordinated customer service.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Managed table turnover rate effectively allowing for more guests served per shift.

Skills

  • Customer Acquisition
  • Revenue Generation
  • Customer Engagement
  • Building Rapport
  • Visual Merchandising
  • Payment Collection
  • Returns Processing

Timeline

Sales Cashier

Savers Thrift Store
10.2023 - Current

Manager

Rose Park Convience
12.2022 - 07.2023

Cashier

Handy Pantry
01.2021 - 12.2022

Waitress Supervisor

Sizzler Restaurant
01.1985 - 01.2022

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Gidget Sharp