Gidgit Hyde
Certified Medical Assistant, CPT and Paramedical Insurance Examiner
Crossville,AL
Summary
Highly motivated and committed Certified Medical Assistant and Certified Phlebotomists Technician with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
22
22
years of professional experience
Work History
Certified Medical Assistant/Certified Phlebotomy Technician
Phlebotomist West
04.2020 - Current
- Performed triage on patients.
- Obtained height/weight on patients.
- Completed venipuncture on patients.
- Performed finger sticks on patients to check their cholesterol
- Health Coaching
- Performed EKG's
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Measured patient pulse oximetry.
- Measured patient spirometry.
Independent Nurse Contractor/Certified Phlebotomist Technician
Biodesix
07.2019 - Current
- Performed triage on patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Used personal protective equipment correctly to protect coworkers and patients.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Verified patients' identification for proper sample collection.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Verified proper storage and transportation of specimens to laboratories.
- Reviewed and processed requisitions for laboratory tests.
- Developed and implemented strategies to improve phlebotomy processes.
Certified Medical Assistant/Paramedical Examiner
IMS Paramed
07.2019 - Current
- Performed triage on patients.
- Obtained history/physical on patient.
- Completed venipuncture on patients.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Collected and documented patient medical information such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Certified Medical Assistant/Certified Phlebotomy Technician
ExamOne, A Quest Diagnostics Company
03.2020 - 05.2023
- Perfomed triage on patients.
- Performed venipuncture.
- Obtained client medical history, medication information, symptoms, and allergies.
- Documented vital signs and health history for patients,
- Collected and documented patient medical information such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation.
- Measured patient pulse oximetry.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Certified Medical Assistant
Rapid Care Walk In Clinic
05.2009 - 09.2014
- Performed triage on patients.
- Performed height/weight on patients.
- Completed venipuncture on patients.
- Performed injections on patients.
- Performed EKG's (6 lead and 12 lead) on patients.
- Performed Finger Sticks on patients to check their cholesterol.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Taught patients about medications, procedures, and care plan instructions.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Prepared and administered medications to alleviate patient symptoms.
- Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Verified patient insurance coverage and collected required co-payments.
- Documented vital signs and health history for patients in clinic and hospital environments
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
- Called and faxed pharmacies to submit prescriptions and refills
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
- Collected and documented patient medical information such as blood pressure and weight
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure
- Taught patients about medications, procedures, and care plan instructions
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs
- Directed patients to examining rooms and coordinated transportation assistance as necessary
- Prepared and administered medications to alleviate patient symptoms
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly
- Obtained client medical history, medication information, symptoms, and allergies
- Performed medical records management, including filing, organizing and scanning documents
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed
- Completed clinical procedures and gathered patient data for interpretation by physician
Medical Office Manager
Birmingham Weight Control Center
08.2001 - 06.2007
- Performed triage on patients.
- Obtained height/weight
- Administered Injections.
- Customer Service
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
- Addressed and remedied all patient or team member issues.
- Developed close working relationships with front office and back office staff.
- Oversaw accounting, budgeting, and financial reporting.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Consulted with healthcare professionals on business decisions.
- Assisted with regulatory issues such as compliance.
- Created and implemented organizational policies and procedures.
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
- Managed seventeen employees with various personalities and from different cultures for large four-physician practice.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Created organized filing system to manage department documents.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Completed bi-weekly payroll for seventeen employees.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Created reports, presentations and other materials for executive staff.
- Built and managed processes for tracking and monitoring department performance.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
Education
Paramedical Insurance Examiner
NPCE
Hollywood, CA08.2027
Certified Phlebotomists Technician
NPCE
Hollywood, CA05.2025
Certified Medical Assistant
NPCE
Hollywood, CA08.2023
Medical Assistant
Capps College
Mobile, AL09.1997
GED -
Jefferson State Community College
Birmingham, AL02.1993
Skills
- Patient Skin and Nail Care
- Injury Treatment
- Proper Sterilization Techniques
- Monitoring Patient Progress
- EMR Systems
- Wound Care and Irrigation
- Recording Vital Signs
- Traction Equipment
- Patient Management
- Coordinating Charts
- Medical Histories and Vital Statistics
- Wound Dressing
- Charting Expertise
- Completing Insurance Forms
- Simple Dressings
- OSHA Regulations
- Clerical Support
- Treatment Modification
- Pulse Volume Recording
- Patient Assessments
- Status Updates
- Medical Supply Monitoring
- Infection Control Procedures
- Direct Patient Care
- Patient Oral Care
- Specimen Collection
- Chronic Disease Management
- STD Counseling
- Electrocardiography
- Team Management
- Communicating with Patient Families
- Efficiency Improvement
- Knowledgeable about Diseases
- Dictation and Transcription
- Restocking Lab Supplies
- EKG Set Up and Monitoring
- Assisting with Physical Exams
- Complex Problem-Solving
- Diagnostic Evaluation
- Performing EKGs
- Vital Sign Monitoring
- Nebulizer Treatment
- Using Scales
- Administrative Duties
- Medical Records Management
- Equipment and Instrument Sterilization
- Pipetting
- Human Anatomy and Physiology
- Pulse Oximetry
- Electronic Medical Record
- Advanced Anatomy Knowledge
- Sterile Procedures and Techniques
- Customer Service
- Hazardous Waste and Disposal
- Documentation Procedures Expertise
- Medications Familiarity
Timeline
Certified Medical Assistant/Certified Phlebotomy Technician
Phlebotomist West
04.2020 - Current
Certified Medical Assistant/Certified Phlebotomy Technician
ExamOne, A Quest Diagnostics Company
03.2020 - 05.2023
Independent Nurse Contractor/Certified Phlebotomist Technician
Biodesix
07.2019 - Current
Certified Medical Assistant/Paramedical Examiner
IMS Paramed
07.2019 - Current
Certified Medical Assistant
Rapid Care Walk In Clinic
05.2009 - 09.2014
Medical Office Manager
Birmingham Weight Control Center
08.2001 - 06.2007
Paramedical Insurance Examiner
NPCE
Certified Phlebotomists Technician
NPCE
Certified Medical Assistant
NPCE
Medical Assistant
Capps College
GED -
Jefferson State Community College
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