Overview
Work History
Education
Skills
Timeline
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Gierra Hall

Baltimore ,MD

Overview

4
4
years of professional experience

Work History

Warehouse Worker

Amazon
02.2021 - 06.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.

Cashier

McDonald’s
07.2021 - 06.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Barista

Loyola University Maryland
09.2022 - 10.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Patient Sitter

University of Maryland, Baltimore
09.2023 - 08.2024
  • Reduced falls risk for patients by consistently providing vigilant supervision and assistance with mobility.
  • Demonstrated strong observational skills, promptly reporting any changes in patient condition or behavior to appropriate medical personnel.
  • Increased patient morale through engaging conversation and companionship throughout their hospital stay.
  • Enhanced patient comfort by attentively monitoring and addressing individual needs during hospital stays.
  • Improved communication between nursing staff and patients by regularly updating on patient status and needs.
  • Maintained a safe environment for patients with cognitive impairments, intervening when necessary to prevent harm.
  • Monitored progress and documented patient health status changes to keep care team updated.

Health Unit Aide

Stella Maris Hospital
08.2024 - 03.2025
  • Streamlined communication between medical staff by accurately relaying information regarding patient status and needs.
  • Maintained a clean and sanitary environment for patients, contributing to a positive healthcare experience.
  • Performed routine checks on patients'' vital signs, ensuring prompt attention to any health concerns or changes in condition.
  • Updated physicians on patient progress through accurate documentation of vital signs, symptoms, interventions performed in the electronic health record system.
  • Supported nursing staff during emergencies by calmly following established protocols while prioritizing patient safety above all else.
  • Collaborated with healthcare professionals to provide optimal care for patients and ensure their wellbeing.
  • Promoted a culture of teamwork within the health unit by actively engaging with colleagues and offering assistance when needed.
  • Provided emotional support to patients and families, fostering a trusting relationship during their hospital stay.
  • Took care of they laundry
  • Did water cups
  • Feed them

Education

High School Diploma -

Gierra Hall
Baltimore, MD
06.2021

Skills

  • Professionalism and work ethic
  • Vital signs monitoring
  • Basic life support certification
  • Continuous learning mindset
  • Teamwork
  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Time management
  • Problem-solving abilities
  • Multitasking
  • Excellent communication
  • Active listening
  • Decision-making
  • Cash handling
  • Self motivation
  • Staff leadership
  • CPR certified

Timeline

Health Unit Aide

Stella Maris Hospital
08.2024 - 03.2025

Patient Sitter

University of Maryland, Baltimore
09.2023 - 08.2024

Barista

Loyola University Maryland
09.2022 - 10.2023

Cashier

McDonald’s
07.2021 - 06.2022

Warehouse Worker

Amazon
02.2021 - 06.2021

High School Diploma -

Gierra Hall

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