Gift Supakkana Thienpradit
Moriarty,NM
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
Work History
Manager
LISA'S TRUCK CENTER
08.2020 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Management
TA Truck Stop
11.2011 - 02.2019
- Gained knowledge of company policies, protocols and processes.
- Handled day-to-day customer or client questions via telephone or email.
- Acted with integrity, honesty and knowledge to promote culture of company.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
Claims Specialist
Sedgwick CMS
02.2010 - 03.2012
- Reviewed insurance and claims documents to verify required information and secure any missing data for settlements.
- Followed up with customers on unresolved issues.
- Monitored compliance with regulations and industry best practices to promote fair and proper treatment for insured customers.
- Performed administrative duties by verifying documentation, researching facts and contacting other parties involved to determine fault percentages and minimize potential losses.
IT Technical Support Intern
Thai Government
02.2006 - 11.2006
- Installed application software and upgrades, virus protection, and drivers.
- Helped department set up equipment for meetings, events and operations.
- Helped IT team document core systems configurations, relevant passwords, and system access requirements.
- Resolved Internet and wireless and wired network access problems.
Education
MBA - MASTER OF BUSINESS ADMINISTRATION
University of Dubuque
Dubuque, IA07.2009
Associate of Science - Information Technology
BANGKOK OF UNIVERSITY
BANGKOK THAILAND 02.2006
Skills
- Income and Expense Management
- Food and Beverage Management
- Certified in StateFoodSafety
- Certified in New Mexico A/B/C Operator Course
Timeline
Manager
LISA'S TRUCK CENTER
08.2020 - Current
Management
TA Truck Stop
11.2011 - 02.2019
Claims Specialist
Sedgwick CMS
02.2010 - 03.2012
IT Technical Support Intern
Thai Government
02.2006 - 11.2006
MBA - MASTER OF BUSINESS ADMINISTRATION
University of Dubuque
Associate of Science - Information Technology
BANGKOK OF UNIVERSITY
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