Epic
Gifty Okusaga
Tomball,TX
Summary
I am a skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting, preparing dental impressions and assisting dental hygienists and dentists am Also very competent at creating and maintaining clean and sterile environments. I am a quick learner and successful in building relationships with coworkers and patients. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Dental Assistant
Pacific Dental Services
Tomball, TX
04.2023 - Current
- Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
- Performed general chair-side duties for general dentistry, endo procedures.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared patient x-rays and images for dentist review.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Bank Teller
Wells Fargo
Lacey, Washington, WA
08.2021 - 01.2022
- Accomplishments, and Related Skills:
- Friendly Teller with strong clerical skills who serves customers by completing account transactions and maintaining customer satisfaction.
- Serviced customers by completing account transactions
- Provided account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits
- Soled cashier’s checks, traveler’s checks, and series e bonds
- Answered questions in person or on telephone and referred customers to other bank services as necessary
- Recorded transactions by logging cashier’s checks, traveler’s checks, and other special services; preparing currency transaction reports
- Cross-sells bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customers’ needs, and directing customers to a branch representative
- Completed special requests by closing accounts, taking orders for checks,and exchanging foreign currencies
- Reconciled the cash drawer by proving cash transactions, counting and packaging currency and coins
- Maintains supply of cash and currency and turns in excess cash and mutilated currency to head teller.
RECEPTIONIST
Marriott Tacoma Downtown
Tacoma, WA
05.2021 - 08.2021
- Maintained confidentiality of information regarding clients and company.
- Managed multiple tasks and met time-sensitive deadlines.
- Responded to inquiries from callers seeking information.
- Confirmed appointments, communicated with clients, and updated client records. Greeted guests promptly and consistently through a professional tone and providing friendly assistance
- Managed and maintained guest accounts
- Performed out-processing procedures for guest accounts by reviewing accounts and charges with guests during the check-out process
- Dealt with guest inquiries by providing prompt and professional services to meet the needs of guests and ensure satisfaction
- Handled phone reservations, past and future reservations, provided navigation needs, and answered any questions and concerns regarding customers’ service needs
- Answered incoming office calls over a multi-line system and answered questions, took messages, or transferred to desired extensions
- Shipped out packages with postal service and special carriers based on size, destination, and scheduled requirements of each delivery
- Maintained daily tracking details and records to OPERA spreadsheets and produced business reports.
Ramada Park Hotel
01.2018 - 09.2019
- Hours per week: 40, Accomplishments, and Related Skills:
- Highly effective receptionist with strong skills who maintained customer satisfaction through providing a variety of services for hotel guests.
MANAGEMENT TRAINEE
HOURS, Arvena Park Hotel
Nurnberg
04.2015 - 07.2018
- Accomplishments, and Related Skills:
- Highly effective hotel manager with strong clerical and management skills who maintained customer satisfaction through providing a variety of services for hotel guests.
- Scheduled staff based on business demands and ensured coverage for all shifts
- Assisted Hotel Manager to ensure company standards for housekeeping, décor, and that customer requested services are met
- Kept track of hotel’s financial documents, set monthly budgets and room rates
- Answered guest questions about hotel services and policies
- Monitored staff performances, ensured the hotel was meeting performance standards, and guests were satisfied
- Utilized English language skills and culturally based customer service when interacting with guests
- Planned and organized events hosted at the hotel such as weddings, receptions, birthday parties, etc.
Surgeon assistant student
Universitat Freiburg
04.2014 - 07.2015
- Assisting with patient resuscitation during cardiac arrests or other life-threatening events
- Covering patients with surgical drapes to ensure and maintain a sterile operating field, removing patients' body hair, and disinfecting the incision site
- Determining the availability and inspecting sterile and non-sterile surgical equipment, tools, and supplies
- Adjusting and maintaining the operating room temperature, humidity, and lighting according to the Surgeon's specifications
- Applying sutures, staples, clips, and drainage systems and clamping, or cauterizing blood vessels to control bleeding
- Assisting with the positioning of patients' bodies to protect against nerve damage or circulation impairment and assessing the patients' body conditions after surgery
- Assisting the surgical team with gowning or gloving and passing instruments or supplies to the Surgeon.
Education
Hospitality Management - Hospitality Administration And Management
Berufsfachschule Technical College
09.2015 - 07.2018
High School Diploma -
Ganztagsschule Hegholt Schule
Germany 09.2010 - 05.2012
Skills
Excellent communication and negotiation skillsundefined
Software
Dentrix
D.I.Y projects in my house
Right now I am working on our home to make it appealing and cozy. Two weeks ago i created a mirror wall in our Entry way
Timeline
Dental Assistant
Pacific Dental Services
04.2023 - Current
Bank Teller
Wells Fargo
08.2021 - 01.2022
RECEPTIONIST
Marriott Tacoma Downtown
05.2021 - 08.2021
Ramada Park Hotel
01.2018 - 09.2019
Hospitality Management - Hospitality Administration And Management
Berufsfachschule Technical College
09.2015 - 07.2018
MANAGEMENT TRAINEE
HOURS, Arvena Park Hotel
04.2015 - 07.2018
Surgeon assistant student
Universitat Freiburg
04.2014 - 07.2015
High School Diploma -
Ganztagsschule Hegholt Schule
09.2010 - 05.2012
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