Epic
Gifty Okusaga
Tomball,TX
Summary
I am a skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting, preparing dental impressions and assisting dental hygienists and dentists am Also very competent at creating and maintaining clean and sterile environments. I am a quick learner and successful in building relationships with coworkers and patients. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Dental Assistant
Pacific Dental Services
Tomball, TX
04.2023 - Current
- Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
- Performed general chair-side duties for general dentistry, endo procedures.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared patient x-rays and images for dentist review.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Bank Teller
Wells Fargo
Lacey, Washington, WA
08.2021 - 01.2022
- Accomplishments, and Related Skills:
- Friendly Teller with strong clerical skills who serves customers by completing account transactions and maintaining customer satisfaction.
- Serviced customers by completing account transactions
- Provided account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits
- Soled cashier’s checks, traveler’s checks, and series e bonds
- Answered questions in person or on telephone and referred customers to other bank services as necessary
- Recorded transactions by logging cashier’s checks, traveler’s checks, and other special services; preparing currency transaction reports
- Cross-sells bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customers’ needs, and directing customers to a branch representative
- Completed special requests by closing accounts, taking orders for checks,and exchanging foreign currencies
- Reconciled the cash drawer by proving cash transactions, counting and packaging currency and coins
- Maintains supply of cash and currency and turns in excess cash and mutilated currency to head teller.
RECEPTIONIST
Marriott Tacoma Downtown
Tacoma, WA
05.2021 - 08.2021
- Maintained confidentiality of information regarding clients and company.
- Managed multiple tasks and met time-sensitive deadlines.
- Responded to inquiries from callers seeking information.
- Confirmed appointments, communicated with clients, and updated client records. Greeted guests promptly and consistently through a professional tone and providing friendly assistance
- Managed and maintained guest accounts
- Performed out-processing procedures for guest accounts by reviewing accounts and charges with guests during the check-out process
- Dealt with guest inquiries by providing prompt and professional services to meet the needs of guests and ensure satisfaction
- Handled phone reservations, past and future reservations, provided navigation needs, and answered any questions and concerns regarding customers’ service needs
- Answered incoming office calls over a multi-line system and answered questions, took messages, or transferred to desired extensions
- Shipped out packages with postal service and special carriers based on size, destination, and scheduled requirements of each delivery
- Maintained daily tracking details and records to OPERA spreadsheets and produced business reports.
Ramada Park Hotel
01.2018 - 09.2019
- Hours per week: 40, Accomplishments, and Related Skills:
- Highly effective receptionist with strong skills who maintained customer satisfaction through providing a variety of services for hotel guests.
MANAGEMENT TRAINEE
HOURS, Arvena Park Hotel
Nurnberg
04.2015 - 07.2018
- Accomplishments, and Related Skills:
- Highly effective hotel manager with strong clerical and management skills who maintained customer satisfaction through providing a variety of services for hotel guests.
- Scheduled staff based on business demands and ensured coverage for all shifts
- Assisted Hotel Manager to ensure company standards for housekeeping, décor, and that customer requested services are met
- Kept track of hotel’s financial documents, set monthly budgets and room rates
- Answered guest questions about hotel services and policies
- Monitored staff performances, ensured the hotel was meeting performance standards, and guests were satisfied
- Utilized English language skills and culturally based customer service when interacting with guests
- Planned and organized events hosted at the hotel such as weddings, receptions, birthday parties, etc.
Surgeon assistant student
Universitat Freiburg
04.2014 - 07.2015
- Assisting with patient resuscitation during cardiac arrests or other life-threatening events
- Covering patients with surgical drapes to ensure and maintain a sterile operating field, removing patients' body hair, and disinfecting the incision site
- Determining the availability and inspecting sterile and non-sterile surgical equipment, tools, and supplies
- Adjusting and maintaining the operating room temperature, humidity, and lighting according to the Surgeon's specifications
- Applying sutures, staples, clips, and drainage systems and clamping, or cauterizing blood vessels to control bleeding
- Assisting with the positioning of patients' bodies to protect against nerve damage or circulation impairment and assessing the patients' body conditions after surgery
- Assisting the surgical team with gowning or gloving and passing instruments or supplies to the Surgeon.
Education
Hospitality Management - Hospitality Administration And Management
Berufsfachschule Technical College
09.2015 - 07.2018
High School Diploma -
Ganztagsschule Hegholt Schule
Germany 09.2010 - 05.2012
Skills
Excellent communication and negotiation skillsDedicated to service customers in excellenceEffective problem solverLeadership/ ManagementUnique international perspectiveAdaptable and fast learnerProfessional telephone demeanorSales expertise
Dental radiography
Proficient in Epic
Patient relations
Full Mouth Radiographs
Teamwork and Collaboration
Software
Dentrix
D.I.Y projects in my house
Right now I am working on our home to make it appealing and cozy. Two weeks ago i created a mirror wall in our Entry way
Timeline
Dental Assistant
Pacific Dental Services
04.2023 - Current
Bank Teller
Wells Fargo
08.2021 - 01.2022
RECEPTIONIST
Marriott Tacoma Downtown
05.2021 - 08.2021
Ramada Park Hotel
01.2018 - 09.2019
Hospitality Management - Hospitality Administration And Management
Berufsfachschule Technical College
09.2015 - 07.2018
MANAGEMENT TRAINEE
HOURS, Arvena Park Hotel
04.2015 - 07.2018
Surgeon assistant student
Universitat Freiburg
04.2014 - 07.2015
High School Diploma -
Ganztagsschule Hegholt Schule
09.2010 - 05.2012