Strong communication skills, both verbal and written. Strong customer service and listening skills. Excellent problem solver with a broad range of creative skills to draw from in order to resolve issue.
Overview
24
24
years of professional experience
Work History
Artist and Author
Self Employed Writer
02.2020 - 01.2024
Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.
Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators regularly.
Made use of materials, such as ink, watercolors, charcoal, oil, computer software, paints, and pencils to complete unique piece for customers.
Contributed to creative process through original ideas and inspiration.
Security Administrative Assistant
Mercy Medical Center
01.2017 - 01.2020
Kept books and records for the Security Department in compliance with Hospital Regulations
Photographed and processed employee Identification Badges
Processed and recorded all incident reports provided by Security Officer’s
Registered Client Associate
Wells Fargo Advisors
01.2011 - 01.2017
Gathered, organized, and maintained highly-confidential and detailed client documentation to sustain compliant and accurate details aligned with SEC and firm regulations
Developed and executed dynamic service model and operational procedures to improve staff productivity through efficient processes
Partnered with financial advisor to determine business and marketing needs, potential and demographics to produce collateral and plans that proved highly successful in drawing in new business
Registered Client Associate
Merrill Lynch
01.2000 - 01.2008
Maintained calendars, documentation, and FNRA compliant report to support accounts and manage client expectations
Preformed due diligence to clarify account information, and validation to mitigate fraud risks