Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gigi Kuo

Orlando,FL

Summary

Dynamic International Admissions Representative with proven success at Full Sail University, enhancing student recruitment through exceptional customer service and effective communication. Skilled in networking and fluent in Mandarin, I consistently achieved enrollment targets while fostering strong relationships. Detail-oriented and adept at problem-solving, I excel in fast-paced environments.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

29
29
years of professional experience

Work History

International Admissions Representative

Full Sail University
10.2012 - 05.2025
  • Boosted conversion rates by consistently following up with prospective students through phone calls, emails, and personalized communications.
  • Expanded outreach opportunities by representing the institution at college fairs, high school visits, and community events promoting higher education.
  • Increased student enrollment by conducting informative and engaging campus tours for prospective students and their families.
  • Managed approximately 80 outgoing/incoming calls, emails and faxes per day from customers.


Administrative/Sales Assistant

Presentation Services Audio Visual, PSAV @ Gaylord Palms Hotel
03.2003 - 09.2012
  • Scheduled appointments for sales representatives with prospective clients to facilitate new business development opportunities.
  • Handled sensitive client information with discretion while maintaining confidentiality at all times.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Group Billing Coordinator

Wyndham Palace
09.1996 - 03.2003
  • Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
  • Monitored accounts receivable aging reports, identifying trends and proactively addressing potential collection issues.
  • Coordinated with clients to resolve outstanding balances, resulting in a higher percentage of on-time payments.

Education

Associate of Arts - Accounting

Chinese Culture University
Taipei, Taiwan

Skills

  • Leadership qualities
  • Excellent interpersonal skills
  • Ethics and integrity
  • Student recruiting

Languages

Chinese (Mandarin)
Native or Bilingual

Timeline

International Admissions Representative

Full Sail University
10.2012 - 05.2025

Administrative/Sales Assistant

Presentation Services Audio Visual, PSAV @ Gaylord Palms Hotel
03.2003 - 09.2012

Group Billing Coordinator

Wyndham Palace
09.1996 - 03.2003

Associate of Arts - Accounting

Chinese Culture University