Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gigi LeMaire

Las Vegas

Summary

Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. A focused and communicative individual possessing superb data entry, time management, and customer service skills. Offering seven years of experience providing quality support to clients.

Overview

10
10
years of professional experience

Work History

Insurance Policy Agent

Foundever/USAA
06.2023 - Current


  • I answer phone calls with an upbeat voice and a positive attitude
  • I assist members with issuing and updating Auto Policies
  • I take member payments and go through all billing procedures
  • Every call that I take requires empathy and understanding, and I execute that proficiently

Sales Support Specialist and Listing Editor

TeenLife Media, LLC
11.2021 - Current
  • Client Customer Service Support.
  • Creating and editing client website listings.
  • Helped the sales team prepare order summaries for invoicing and onboard product details for marketing department coordination.
  • Updating account and contact information into SalesForce.
  • Creating monthly stats reports for larger accounts.
  • Listing Editor- I research multiple companies and create listings to be featured on TeenLife.com.
  • I fix broken website links within TeenLife Listings.
  • Handled social media to grow company followers, including scheduling posting and engaging with clients.


Virtual Administrative Assistant

Crunch Fitness Gym
06.2022 - 08.2022
  • Transferring data from one search engine to another.
  • All company Human resource records, and employee training information rewritten and improved for new locations.

Administrative Assistant

Strega Marketing Group
03.2019 - 11.2020
  • Connected with clients and conducted sponsor request submissions
  • Relayed knowledge of all services.
  • Acted as liaison between management, contracted individuals
  • I made cold calls and warm calls and helped build the book of business with potential clients in person and via phone.

Emergency Roadside Agent

AAA Auto Club Of Southern California
05.2019 - 11.2019
  • Communicated with members through stressful emergency situations, while getting the necessary information ensuring their safety
  • Contacted the Police when members were in unsafe situations
  • Ensured that I maintained empathy, and kept members calm while getting them home safely.
  • Kept a member calm while they were stuck on cliff, Talked a member down when her car flipped over, and helped other members who were stuck in the middle of a busy freeway.
  • Took a full course on Empathy and true Customer Care

Receptionist

PetRush Inn
02.2018 - 04.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed and booked appointments for doggy daycare, grooming and all boarding accommodations. Communicated with clients and updated client records.
  • Answered central telephone system and sent out promotional emails, and emailed clients daily.
  • Updated the clients on all products offered and price changes.
  • Kept spreadsheet logs for inventory processing
  • Brought dogs to and from owners everyday, and ensured the safety of all animals present.

Cashier

Walmart
07.2016 - 09.2017
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.

Assistant to the CEO

Soundcheck Artists
10.2013 - 05.2017
  • Managed complex calendar scheduling with focus on proper allocation of executive availability.
  • Contributed to smooth business operations by planning and organizing meetings and conferences.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Completed wide range of tasks in diverse filming areas to support operations.
  • Communicated with other crew members via walkie talkies to coordinated production activities.
  • Interacted positively with actors and actresses when escorting to and from trailers during filming.
  • Supervised wardrobe, hair and makeup needs for several actors simultaneously on remote shoot location.

Education

4 Writing Course Completions -

Wesleyan University

GED -

Pearson Vue
Online

Film And TV Essentials

NYU Tisch School of The Arts
New York, NY
2024

Skills

  • Communications
  • Hardworking and Dedicated
  • Courteous with Strong Service Mindset
  • Deadline Attainment
  • Error Correction
  • Story and Content Idea Development
  • Production Management
  • Film Crew Support
  • Production Support
  • Upbeat and Positive Personality
  • Calm and Professional Under Pressure
  • Responding to Difficult Customers
  • Strong Organizational Skills

Timeline

Insurance Policy Agent

Foundever/USAA
06.2023 - Current

Virtual Administrative Assistant

Crunch Fitness Gym
06.2022 - 08.2022

Sales Support Specialist and Listing Editor

TeenLife Media, LLC
11.2021 - Current

Emergency Roadside Agent

AAA Auto Club Of Southern California
05.2019 - 11.2019

Administrative Assistant

Strega Marketing Group
03.2019 - 11.2020

Receptionist

PetRush Inn
02.2018 - 04.2019

Cashier

Walmart
07.2016 - 09.2017

Assistant to the CEO

Soundcheck Artists
10.2013 - 05.2017

4 Writing Course Completions -

Wesleyan University

GED -

Pearson Vue

Film And TV Essentials

NYU Tisch School of The Arts

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Gigi LeMaire