Summary
Overview
Work History
Education
Skills
Timeline
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Gigi Moss

Brooklyn

Summary

I have experience in a variety of customer service positions so I am an adaptable employee and I find I can work well in almost any environment. I enjoy engaging with customers and being part of a team while also prioritizing efficiency and problem solving.

Overview

5
5
years of professional experience

Work History

Foundation Lab Monitor

Pratt Institute
Brooklyn, NY
08.2024 - 05.2025

Responsible for equipment rentals, counting and restocking inventory, maintaining the cleanliness and organization of the lab and any other tasks assigned day to day.

Sales Associate

Rag-O-Rama
05.2023 - 08.2023

I was responsible for organizing racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise, as well as preparing merchandise for sales floor by pricing, tagging, and attaching sensors. I also processed POS transactions at the register, ran the dressing rooms, and helped maintain cleanliness and organization of the store.

Host

Cafe Alsace
11.2022 - 04.2023

Greeted guests and showed them to tables or kept track of wait lists during busy periods. Once seated I would check on tables regularly, bring water or beverages, inform them of specials, run food, and buss tables. Also took reservations and to-go orders by phone and in person and organized seating plans for the day.

Barista

Sean’s Candler Park/Sean’s Heart of the Park
08.2022 - 10.2022

Responsibilities included ringing up transactions and taking orders at register, preparing wide variety of hot and cold drinks, cleaning counters, machines, utensils, and seating areas daily. Kept track of inventory and restock as needed.

Barista

Suno Dessert
08.2021 - 02.2022

Prepared variety of cold beverages and desserts for customers and took all orders. Prepared and restocked ingredients, cleaned kitchen and seating area daily, and counted register and divided tips at end of each night.

Barista

Starbucks
10.2020 - 07.2021

Prepared variety of hot and cold beverages in a fast paced environment. Processed transactions at register and in the drive through. Cleaned machines, floors, counters, and helped with dishes and cleaning floors daily.

Education

Bachelor of Arts - Printmaking

Pratt Institute
05-2027

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Dekalb School of the Arts
Atlanta, GA
05.2022

Skills

    Comfortable with different POS systems

    Prioritizing customer service

    Trained Barista

    Organized

    Comfortable working in fast paced environments

Timeline

Foundation Lab Monitor

Pratt Institute
08.2024 - 05.2025

Sales Associate

Rag-O-Rama
05.2023 - 08.2023

Host

Cafe Alsace
11.2022 - 04.2023

Barista

Sean’s Candler Park/Sean’s Heart of the Park
08.2022 - 10.2022

Barista

Suno Dessert
08.2021 - 02.2022

Barista

Starbucks
10.2020 - 07.2021

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Dekalb School of the Arts

Bachelor of Arts - Printmaking

Pratt Institute