Gigi Rosenfield
Los Angeles,CA
Summary
Friendly and efficient server with 10 years of experience in fast-paced dining environments. Skilled in providing exceptional customer service, managing multiple tables, and upselling menu items to enhance guest satisfaction. Reliable team player with a strong knowledge of POS systems and food safety standards. Extremely motivated employee who brings hospitality, enthusiasm, and dedication to the position.
Overview
7
7
years of professional experience
Work History
Server
Mother Tongue
West Hollywood, California
03.2024 - 08.2025
- Greeted guests promptly and professionally, creating a welcoming dining atmosphere.
- Accurately took and entered orders using POS systems in high-volume environments.
- Delivered food and beverages quickly and efficiently, ensuring customer satisfaction.
- Memorized rotating menus, daily specials, and allergy accommodations to provide informed recommendations.
- Maintained knowledge of wine and cocktail menus to upsell and enhance guest experiences.
- Collaborated with kitchen and bar staff to ensure accurate and timely food delivery.
- Maintained clean and organized tables, dining areas, and service stations in accordance with health codes.
Server
The Waterfront
Venice, California
08.2018 - 10.2021
- Demonstrated superior time management and organizational skills in high-pressure environments.
- Guided servers to optimize dining operations while enhancing customer experience.
- Exhibited extensive knowledge of cooking methods, ensuring quality food preparation.
- Resolved customer complaints professionally to foster repeat business.
- Assisted in launching new restaurant, overseeing setup of dining areas, POS systems, and service procedures.
Server
Night + Market Sahm
Venice, CA
06.2018 - 06.2020
- Facilitated efficient setup, cleanup, preparation, and equipment maintenance across restaurant operations.
- Delivered exceptional and prompt service to enhance guest experiences.
- Maintained up-to-date knowledge of menu items, garnishes, ingredients, and preparation methods.
- Anticipated and addressed guest service needs swiftly and effectively.
- Achieved outstanding food and alcohol sales through proactive engagement.
Skills
- Guest needs anticipation
- Dining experience enhancement
- Beverage knowledge
- Food allergy awareness
- Upselling techniques
- Order accuracy
- Multitasking skills
- Team collaboration
- Pressure management
- Detail orientation
- Professional demeanor
References
- Jessica Chancey (Director of food and Beverage - Mother Tongue) 310-866-9077
- Andy Vaughan (GM - Waterfront) 424-353-1937
- Olivier Chastan (CEO - Iconoclast) 917-822-9060
Languages
Sign Language
Professional
Timeline
Server
Mother Tongue
03.2024 - 08.2025
Server
The Waterfront
08.2018 - 10.2021
Server
Night + Market Sahm
06.2018 - 06.2020
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