Giha Kline
Boynton Beach
Summary
Dynamic Care Partner with Trustbridge Hospice, skilled in patient assessment and care coordination. Successfully educated referral sources on hospice services, fostering strong relationships with medical staff. Proficient in scheduling software, ensuring timely patient visits while delivering exceptional customer service. Passionate about enhancing end-of-life care through effective communication and advance care planning.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Care Partner - Professional Relations Liaison
Trustbridge Hospice
West Palm Beach
04.2019 - Current
- Consultant to referral sources to educate them about hospice, palliative care, and the delivery of end-of-life care.
- Provide compassionate, knowledgeable answers and information about hospice and the admission process.
- Develop relationships with medical staff offices, hospitals, and nursing facilities.
- Communicate with clinical staff for the purpose of admission onto hospice services.
Scheduling Coordinator / Administrative Support
Trustbridge Hospice
West Palm Beach
04.2019 - Current
- Responsible for assigning and verifying visits for accuracy to facilitate accurate payroll and billing processes.
- Provided timely and appropriate scheduling for safe and effective patient care delivery.
- Answered/responded to incoming department calls/emails and triaged department activities, including scheduling.
- Schedule RNs, CNAs, LPNs, Medical Social Workers, Therapists, and Chaplains to accomplish patient visits in accordance with the patient's plan of care.
- Responsible for the overall coordination of the clinical operation for the Inpatient Unit.
Education
Associate of Applied Science -
Southern Cresent College
Griffin, GASkills
- Patient assessment
- Care coordination
- Medical terminology
- Scheduling software
- Clinical documentation
- Customer service
- Advance Care Planning
Certification
- Advanced Care Planning Certified Facilitator
- Certified Pharmacy Technician
Timeline
Care Partner - Professional Relations Liaison
Trustbridge Hospice
04.2019 - Current
Scheduling Coordinator / Administrative Support
Trustbridge Hospice
04.2019 - Current
Associate of Applied Science -
Southern Cresent College