Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Gihan Alcantara

Gihan Alcantara

Fitchburg,MA

Summary

Self-aware Quality Assurance Lab Technician prepared to take the next step with a sterile process department. Extensive experience in product inspections, audits, lab testing and customer specification safeguarding. An excellent team player with first-rate verbal and written communication skills. Systematic professional with exceptional organizational, planning and multitasking abilities. Knowledge in decontaminating and sterilizing instruments for use. Positive and upbeat with a team-oriented attitude.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Quality Control Lab Technician

Chroma Colors
03.2019 - Current
  • Recorded and organized test data for report generation and analysis.
  • Participated in internal audits, assisting auditors in reviewing laboratory practices while maintaining transparency about ongoing activities.
  • Developed and implemented procedures to meet product quality standards.
  • Performed routine preventive maintenance on equipment parts and materials.
  • Collected and analyzed data to measure effectiveness of quality control processes.
  • Completed recordkeeping, filing and data entry duties.
  • Maintained a safe and organized laboratory environment, adhering to established safety protocols and guidelines.

Personal Care Assistant

Stavros
09.2016 - 01.2019
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Documented residents' mental status, sleep, and eating patterns in medical record books.
  • Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Fostered open communication between all parties involved in a client''s care plan, resulting in cohesive team efforts and improved client outcomes.

Waitress/Prep Dishwasher

T.K.O Restaurant
09.2010 - 08.2016
  • Facilitated seamless dining experiences for large parties by coordinating orders and special requests.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Provided timely tableside assistance to guests requiring additional condiments or utensils.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Increased machine efficiency by scraping and pre-washing dishes.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.

Education

Associate of Arts - Developmental Disibilities

Mount Wachusett Community College
Gardner, MA
03.2008

Skills

  • Critical Thinking
  • Corrective Action Implementation
  • Staff Mentoring
  • Bilingual
  • Test Results Interpretation
  • Product Inspection
  • Corrective Actions
  • Documentation
  • Adaptability and Flexibility
  • Health Code Compliance
  • Efficient cleaning

Certification

  • Certified Safety Professional OSHA10
  • Adult First Aid/CPR/AED

Timeline

Quality Control Lab Technician

Chroma Colors
03.2019 - Current

Personal Care Assistant

Stavros
09.2016 - 01.2019

Waitress/Prep Dishwasher

T.K.O Restaurant
09.2010 - 08.2016

Associate of Arts - Developmental Disibilities

Mount Wachusett Community College

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Gihan Alcantara