Summary
Overview
Work History
Education
Skills
Timeline

Gihan Mendis

PLM Hotels
Portland,OR
18
years of professional experience

Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Work History

Hotel Manager

1 Month
PLM Hotels | 07.2026 - Current
  • Oversaw daily hotel operations, ensuring exceptional guest experiences and adherence to service standards.
  • Developed and implemented staff training programs, enhancing team performance and service delivery.
  • Led cross-functional teams in executing marketing strategies to increase occupancy rates and revenue growth.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction.

Manager

8 Months
Tahoe Hospitality Group | 10.2025 - 06.2026
  • Managed daily operations to ensure efficient service for guests.
  • Trained staff on hospitality standards and customer service protocols.
  • Assisted in developing promotional strategies to enhance guest experience.

Manager

2 Years
Pomona Inn Motel | 10.2023 - 10.2025
  • Managed daily operations to ensure efficient service for guests.
  • Trained staff on hospitality standards and customer service protocols.
  • Assisted in developing promotional strategies to enhance guest experience.

Manager

7 Years 1 Month
Corona Motel | 09.2016 - 10.2023
  • Managed daily operations to ensure efficient service for guests.
  • Trained staff on hospitality standards and customer service protocols.
  • Assisted in developing promotional strategies to enhance guest experience.

Assistant Manager

8 Years
Arco Ampm | 09.2008 - 09.2016
  • Managed daily operations and ensured compliance with company policies.
  • Trained and supervised staff on customer service and store procedures.
  • Coordinated inventory management and restocking of merchandise as needed.

Education

Associate of Applied Science - Electronic Engineering

Los Angeles City College | Los Angeles, CA | 10.2008

Asoka College | Colombo, Sri Lanka | 12.2004

Skills

Staff training
Operational management
Customer service
Hospitality standards
Revenue Management
Some Basic Maintenance Skills
Some Basic Maintenance skills

Timeline

Hotel Manager

PLM Hotels
07.2026 - CurrentRead More

Manager

Tahoe Hospitality Group
10.2025 - 06.2026Read More

Manager

Pomona Inn Motel
10.2023 - 10.2025Read More

Manager

Corona Motel
09.2016 - 10.2023Read More

Assistant Manager

Arco Ampm
09.2008 - 09.2016Read More

Asoka College

Read More

Los Angeles City College

Associate of Applied Science from Electronic Engineering
Read More
Gihan Mendis