Gijung Ko
Edmond,Oklahoma
Summary
Offering strong foundation in communication and problem-solving, ready to learn and grow in sales management environment. Brings solid grasp of customer service principles and ability to quickly adapt to new sales strategies and techniques. Ready to use and develop leadership and analytical skills in sales marketing.
Overview
7
7
years of professional experience
Work History
Korean Tutor
University of Central Oklahoma
09.2023 - Current
- Language assistance for students who are currently taking elementary or intermediate Korean classes in UCO
- Increased student comprehension by incorporating interactive activities and real-life examples into Korean language lessons.
- Succeeded in boosting overall class performance by offering personalized tutoring sessions for struggling students.
- Introduced Korean culture through various multimedia resources, fostering a deeper understanding and appreciation among students.
Sales Manager
Korean Food Market - NK Ricecake
09.2022 - 01.2023
- Manage overall sales process and supplies of the store.
- Communicate with convenience stores in Ho Chi Minh City, with individual customers.
- Communicate with customers and employees in three different languages: Korean, Vietnamese, English.
- Increased sales revenue by developing and implementing effective sales strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Server
Bulgogi Korean Restaurant
09.2018 - 12.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Bulgogi Korean Restaurant
09.2021 - 03.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
General Studies -
University of Central Oklahoma
05.2026
Professional Sales - Minor
University of Central Oklahoma
Skills
- Multilingualism
- Relationship building
- Time management
- Fast learner
- Attention to detail
- Problem-solving
- Staff management
- Goals and performance
Activities
- Seminar Leader, Performance club - Auseong, 03/01/18, 12/31/19, Korea, Performance club that studies social issues and performs it by songs and stage acts. It has seminars to discuss various issues or to practice the performance.
- Assistance, Global Leadership Ambassador, 01/01/25, Present, Edmond, Oklahoma, Student association that plans, directs, manages events and programs for international students. Main programs are Broncho buddies and CRISP, which match between international students and American students or families to get along with American cultures.
Languages
English
Full Professional
Korean
Native or Bilingual
Japanese
Full Professional
Vietnamese
Professional Working
Timeline
Korean Tutor
University of Central Oklahoma
09.2023 - Current
Sales Manager
Korean Food Market - NK Ricecake
09.2022 - 01.2023
Server
Bulgogi Korean Restaurant
09.2021 - 03.2022
Server
Bulgogi Korean Restaurant
09.2018 - 12.2018
Professional Sales - Minor
University of Central Oklahoma
General Studies -
University of Central Oklahoma
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