Results-driven Director with sound knowledge of industry regulations and firm grasp of successful fiscal management strategies. Improves forecasting and maintains cost-effective management standards with accountability, integrity and knowledgeable leadership. Creative problem-solving and change management skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Director of Property Management
Catholic Charities of Central Florida
Orlando
01.2020 - Current
Developed and implemented a Resurrection Property Management from the ground up; including establishing policy and procedures and obtaining HUD approval for management of HUD subsidized properties
Supervise a diverse portfolio of properties, ensuring they are well-maintained, financially sound, and aligned with the organization’s objectives
Strategic Planning- Develop and implement long-term strategies for property acquisition, development, and disposition in line with organizational goals
Communicate updates and key performance indicators (KPI) to the Board of Directors, Company President, COO and CFO to ensure owner’s goals are being met
Work collaboratively with Accounting, Property Managers and Corporate Executives to ensure that financial goals and budgets are met and exceeded, by improving NOI, minimizing turnover and maximizing HUD subsides
Project management of multi-million-dollar capital items and projects including government grants/awards
Risk Management identifying and mitigating risks associated with property ownership such as legal liabilities, safety concerns, and property damage.
Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
Property Manager
SPM Management
Orlando
03.2018 - 01.2020
Managed a 202 PRAC elderly affordable multifamily community and consistently kept an occupancy of 100% while keeping delinquency under 1%
Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
Advised owners on potential improvements or investments that could increase the value of their properties.
Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
Manage the property’s finances by reviewing monthly financial reports and preparing annual budgets to make sure that the budget remains favorable
Hired, onboarded, trained, mentored, coached, and reviewed team members to ensure they were fully equipped to perform their job; including supervising maintenance to obtain a REAC inspection score of 98b.
Community Manager
Bell Partners INC.
Lakeland
09.2016 - 06.2017
Manager for 240-unit Luxury Multifamily market-rate property managed all daily aspects of the property with minimal oversight and frequent challenging issues, helping to lower the cap rate and increase NOI by 15% in preparation for sale
Managed the collection of rent and reduced delinquency and processed evictions if necessary
Evaluated, selected, and negotiated with vendors; supervised vendors to ensure quality of service
Handled escalated conflicts resolving for the best outcomes for residents and business.
Optimized existing processes through automation or improved workflow.
Developed and implemented strategies to increase community engagement.
Property Manager/Regional Manager
RP Management
Hazelton
04.2012 - 05.2016
Managed all operational aspects for a 236-unit Section 8 Multifamily community and went into a regional support role to oversee and train other Property Managers
Enforced and complied with HUD regulations while consistently keeping occupancy above 98% while minimizing delinquency and raising NOI 25%
Reported to court to represent the property for evictions ensuring tenant compliance
Educated tenants on property rules, regulations, and lease terms
Oversaw the preparation of the yearly budget and tracked all expenditures to ensure budget compliance
Recruited, hired, trained, onboarded, and supervised employees including management staff.