Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
SoftwareDeveloper
Gilbert Lemos

Gilbert Lemos

Winchester,KY

Summary

Dedicated and focused Project Management Specialist with 19 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements.

Overview

19
19
years of professional experience

Work History

Project Manager, Digital (Remote)

Encore
Winchester, KY
08.2020 - Current
  • Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout development.
  • Led meetings with internal team members, consultants and contractors.
  • Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
  • Drove continuous improvement of project delivery process by providing strong leadership.

Director of Event Technology (Hybrid)

PSAV Presentation Services
Seattle, WA
11.2013 - 08.2020
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Recruited and trained new employees to meet job requirements.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Analyzed business performance data and forecasted business results for upper management.

Assistant Director/Operations Director/AV Director

Swank Audio Visuals
Los Angeles, CA
09.2004 - 11.2013
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Resolved customer inquiries and complaints requiring management-level escalation.

Education

Radio, Television, and Film

Biola University
La Mirada, CA

Radio and Television Broadcasting

Fullerton College
Fullerton, CA

Skills

  • Cost Reduction and Containment
  • Workforce Training
  • Project Development and Lifecycle
  • Purchasing and Procurement
  • Verbal and Written Communication
  • Project Management
  • Stakeholder Relations

Accomplishments

  • Recipient of the Client Satisfaction Award in 2008, 2015, 2018,2019.
  • Due to my efforts gave my company an opportunity to get into a new market globally.
  • Co-creator of a national SOP for transporting and sharing company resources.
  • Creator and editor of my companies regional newsletter.
  • Company trainer in customer service and management.

Timeline

Project Manager, Digital (Remote)

Encore
08.2020 - Current

Director of Event Technology (Hybrid)

PSAV Presentation Services
11.2013 - 08.2020

Assistant Director/Operations Director/AV Director

Swank Audio Visuals
09.2004 - 11.2013

Radio, Television, and Film

Biola University

Radio and Television Broadcasting

Fullerton College

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Gilbert Lemos