Gil Lorenz
Brooklyn,NY
Summary
Polished Fine Dining Server known for high productivity and efficiency in task completion. Specialize in menu knowledge, wine pairing expertise, and upscale customer service protocols. Excel in communication, adaptability, and teamwork to enhance guest dining experience and uphold establishment's reputation for excellence. Seasoned fine dining server with vast knowledge of high-end food, wine and spirits. Brings skillset in providing top-notch customer service, fostering loyal clientele and maintaining a pristine dining environment. Highlights include effective communication skills, ability to multitask under pressure and strong teamwork ethic. Prior roles have benefited from quick problem-solving abilities and keen eye for detail, resulting in enhanced guest satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Fine Dining Server
Casa Tua Hotel and Restaurant
New York, NY
11.2024 - Current
- Maintain professional excellence in accordance with Forbes criteria.
- Structured extensive insights into beverage options and food pairings.
- Created lasting relationships with regular guests and members at Casa Tua.
Bartender
The Dominick
New York, NY
05.2024 - Current
- Crafted and served over 150 cocktails per shift, ensuring exceptional customer satisfaction while contributing to an increase in repeat clientele, utilizing expertise in mixology and beverage inventory management
- Devised specialty drink menus that showcased unique flavor profiles, resulting in a 20% increase in bar revenue, while efficiently managing inventory and waste to maintain cost-effectiveness
Upscale Dining Server
Louie Bossis
Boca Raton, FL
05.2023 - 05.2024
- Kept updated knowledge of revolving food specials including specialized ingredients
- Used Aloha POS effectively, and efficiently ensuring guests orders were properly put through
- Maintained knowledge of diverse wine list primarily featuring Italian wines
Fine Dining Server
Grappa (Bill White Group)
Park City, UT
05.2022 - 05.2023
- Developed knowledge of extensive wine list, offering 400 plus wines primarily old world
- Maintain efficiency in turning tables at a high cover count restaurant, while still providing upscale service
- Properly course and reset tables, to ensure high standards were met
Banquet Bartender
Stein Eriksen Lodge
Park City, UT
04.2022 - 04.2023
- Efficiently managed bar operations for high-profile events serving over 200 guests, leveraging inventory management software to ensure a 15% reduction in beverage wastage and maximizing customer satisfaction
- Set up, and break down large events, in an efficient and timely manner
- Designed and batched cocktails for a guests specific standards per event
Server/Bartender
Royal Street Cafe
Park City, UT
12.2020 - 04.2023
- Assisted in designing, and mixing updated cocktail list for the upcoming season
- Led in sales for Alterra resort companies leading sit down restaurant, averaging 3300 in sales throughout the season
- Took orders and maintained flow of a high volume dining room averaging 300 plus covers in as little as 4 hours
Fine Dining Server
Promontory Club(The Peak)
Park City, UT
12.2020 - 04.2022
- Delivered exceptional dining experiences by offering personalized service to high-profile guests, increasing customer satisfaction scores by 25% within six months
- Developed, long lasting relationships with regular patrons at the club allowing sales to be boosted with my tailored knowledge of the guest
- Curated wine pairings and menu recommendations that led to increase in average order value, leveraging extensive knowledge of culinary offerings and client preferences
Server
Yard House
Sunrise, FL
05.2019 - 03.2020
- Accelerated table turnover by 25% through efficient order management and enhanced customer interaction, utilizing POS systems to accurately process over 100 transactions per shift
- Implemented personalized customer service strategies that resulted in a 15% increase in repeat clientele, leveraging an extensive knowledge of the seasonal menu and craft beer selection to enhance guest satisfaction
Education
Western High
Davie, FLSkills
- Beverage pairing
- Cocktail crafting
- Food knowledge
- POS operation including Toast, Micros, and Aloha
- Wine selection
Certification
WSET Level 3 New York, 03/01/25, Certified in general wine knowledge, and verbiage.
Languages
English
Native/ Bilingual
Spanish
Professional
Hebrew
Professional
Timeline
Fine Dining Server
Casa Tua Hotel and Restaurant
11.2024 - Current
Bartender
The Dominick
05.2024 - Current
Upscale Dining Server
Louie Bossis
05.2023 - 05.2024
Fine Dining Server
Grappa (Bill White Group)
05.2022 - 05.2023
Banquet Bartender
Stein Eriksen Lodge
04.2022 - 04.2023
Server/Bartender
Royal Street Cafe
12.2020 - 04.2023
Fine Dining Server
Promontory Club(The Peak)
12.2020 - 04.2022
Server
Yard House
05.2019 - 03.2020
Western High
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