Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Gil Macaranas

Lake Oswego,OR

Summary

Sociable Server offering 4 years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bartender // Togo Specialist // Server

Olive Garden
Lake Oswego, OR
01.2023 - Current
  • Worked with management to coordinate special functions and events.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Leveraged POS system to receive and take guest orders and process payment.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.

Lead Server

Pacific Retirement Services (Mirrabella Portland)
Portland , OR
09.2020 - 01.2023
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Education

Southridge High School
Beaverton, OR
05.2020

Biology

Portland Community College
Portland, OR

Skills

  • Table setting arrangements
  • Effective customer upselling
  • Special dietary requirements
  • Hors d'oeuvres service
  • Dining customer service
  • Check payment processing
  • Point of Sale (POS) system operations
  • Liquor, wine, and food service

Certification

  • Food Handler's License
  • OLCC

References

  • Kenzie Carpenter (Bistro Supervisor at Mirrabella) (814) 441-9808
  • Amitai Shwartz ( Aria Supervisor at Mirrabella ) (503) 929-4077
  • James Lozano (General Manager at Olive garden) jlozano@olivegarden.com
  • Shannon Hunter (Bartender and Togo Specialist Manager OG) (503)-864-3160-Olive Garden Number

Timeline

Bartender // Togo Specialist // Server

Olive Garden
01.2023 - Current

Lead Server

Pacific Retirement Services (Mirrabella Portland)
09.2020 - 01.2023

Southridge High School

Biology

Portland Community College

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Gil Macaranas