Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gil Metran

Las Vegas

Summary

Vigilant and highly skilled gaming professional with strong leadership background and clear understanding of related laws, best practices and unauthorized behaviors. Observe floor operations to minimize house losses and maximize security. Well-organized in supervising teams and tackling customer service issues. Observant [Job Title] knowledgeable about gaming regulations and establishment operations. Detail-oriented, thorough and great at managing conflicts. Diligent about monitoring employee work, preventing cheating and protecting profits. Detail-oriented [Job Title] giving succinct, easy to understand instructions to employees and developing positive relationships with slot players. Adept at continuously overseeing facilities to maintain clean public areas. Looking for new [Job Title] opportunity with gaming company. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

28
28
years of professional experience

Work History

Slot Guest Service Rep

The Mirage
12.2008 - Current

Issue payouts to patrons when jackpots alarms indicated.

Checked identification to verify legal age for casino regulations.

Maintained casino security with focus on accurate cash handling and compliance with company policies.

Rewards card card enrollments for new guest with email.

Maintained good relationship with co-workers and management.

Stay log-in on monitor responder for task needed attention for the whole floor.

Slot Supervisor

The Mirage
08.1998 - Current
  • Coordinated staff schedules to ensure adequate coverage during peak hours while minimizing labor costs.
  • Assisted guests with understanding game rules, promoting responsible gaming habits, and ensuring memorable experiences.
  • Maintained accurate records of all transactions, including jackpots, payouts, and accounting logs.
  • Implemented effective marketing strategies to attract new customers and increase overall player engagement.

Slot Change Person

The Mirage
12.1995 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Exchange bills to coins for slot machines.
  • Verify jackpots payout with slot attendant.

Education

High School Diploma -

South Tahoe High School
South Lake Tahoe, CA
05.1983

Skills

  • Cash handling expertise
  • Employee Training
  • Policy Enforcement
  • Staff Scheduling
  • Slot machine knowledge
  • Casino Regulations Compliance
  • Team motivation
  • Operations Management
  • Personnel Management
  • Employee Scheduling
  • Rules Enforcement
  • Personnel Training

Timeline

Slot Guest Service Rep

The Mirage
12.2008 - Current

Slot Supervisor

The Mirage
08.1998 - Current

Slot Change Person

The Mirage
12.1995 - Current

High School Diploma -

South Tahoe High School
Gil Metran