Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gilberto Ramirez

Belleville,NJ

Summary

Reliable retail professional with strong experience in inventory management, customer service, and point-of-sale systems. Known for effective team collaboration and adaptability to changing needs, ensuring smooth operations and achieving results. Skilled in maintaining organized workspaces, assisting customers with product information, and handling transactions efficiently. Dependable with focus on contributing to success of store and providing positive shopping experience.

Experienced with overseeing all facets of warehouse operations, including inventory management and logistics coordination. Utilizes effective communication and leadership to ensure seamless workflow and team cohesion. Track record of maintaining high safety standards and operational efficiency.

Overview

5
5
years of professional experience

Work History

Hardware Store Clerk

Ferrepisos Fernandez
03.2022 - 08.2025
  • Enforced safety protocols within the hardware store thus minimizing accidents related to hazardous materials or tools.
  • Consistently met and exceeded sales targets by actively engaging with customers, answering questions and offering expert advice on products.
  • Expedited the restocking process by efficiently unloading deliveries, verifying shipment contents, and organizing backroom storage areas.
  • Collaborated with fellow employees to ensure efficient operations during peak hours or high-traffic periods.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Developed strong rapport with customers and created positive impression of business.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Recommended complementary purchases to customers, increasing revenue.

Hardware Store Manager

Ferrepisos Fernandez
08.2022 - 05.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.

Bar Manager

Punto 4 Bar
11.2020 - 02.2022
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
  • Enhanced team productivity through effective scheduling and task delegation.
  • Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
  • Managed financial aspects of the business, including budgeting, forecasting, and reporting.
  • Monitored financial reports to identify and address areas of concern, improving financial health.
  • Improved bar layout for better customer flow and comfort, increasing seating capacity and satisfaction.
  • Implemented strict hygiene and safety protocols, ensuring safe environment for both staff and patrons.
  • Resolved customer complaints with empathy and efficiency, maintaining high level of customer service.
  • Coordinated with kitchen to improve speed and quality of food service, enhancing overall customer experience.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

Education

High School Diploma -

COBAO
Mexico, Oax
01.2018

Skills

  • Power tool operation
  • Cash handling proficiency
  • Safety protocols adherence
  • Loss prevention strategies
  • Electrical components
  • Plumbing systems
  • Hand tool usage
  • Building materials expertise
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Organizational skills
  • Team leadership
  • Active listening
  • Cash handling

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Hardware Store Manager

Ferrepisos Fernandez
08.2022 - 05.2025

Hardware Store Clerk

Ferrepisos Fernandez
03.2022 - 08.2025

Bar Manager

Punto 4 Bar
11.2020 - 02.2022

High School Diploma -

COBAO