Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gil Ruelas

Santa Maria,CA

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

27
27
years of professional experience

Work History

Merchandiser

Costco
07.2009 - Current
  • Removed damaged, out-of-code, Insure proper rotation with FIFO
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Collaborated with store managers to devise store layouts and establish aesthetic appeal.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Monitored inventory levels and kept adequate stock in product on sales floor.

Owner/Operator

FedEx:Ground
11.2002 - 05.2009
  • Managed day-to-day business operations.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Developed business plan, processes and procedures to provide superior Service to customers.
  • Trained and motivated employees to perform daily business functions.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Operated with safety and skill to avoid accidents and delays.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Managed day-to-day business operations
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues
  • Consulted with customers to assess needs and propose optimal solutions
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels

Supervisor

Catholic Healthcare West
02.1997 - 05.2002
  • Maintained health and food safety standards at all stages, from storage through delivery.
  • Kept guest and work areas clean, organized and sanitized per established standards.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Monitored food quality and service levels to maximize kitchen and dining area performance.
  • Ordered new supplies and food to maintain service levels.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Tracked food production levels, meal counts, and supply costs.
  • Established and managed team schedules and shift assignments.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.

Education

High School Diploma -

Delta High School
Orcutt CA
05.1992

Skills

  • Stock Management
  • Time Management
  • RTV Clerk Trained
  • Hazardous Material Trained in multiple jobs
  • Problem Solving
  • Team Leadership
  • Attention to Detail
  • Computer Literacy
  • Order Fulfillment
  • Shipping and Receiving
  • Light Maintenance
  • Packing and Shipping

Timeline

Merchandiser

Costco
07.2009 - Current

Owner/Operator

FedEx:Ground
11.2002 - 05.2009

Supervisor

Catholic Healthcare West
02.1997 - 05.2002

High School Diploma -

Delta High School

Similar Profiles

CREATE PROFILE
Gil Ruelas