Gilany Guinto
WHEELING,IL
Summary
Skilled Human Resources Professional offering 10 years of progressive experience in human resources. Strategic leader, decision-maker and problem solver. Communicates clearly and effectively while operating with strong sense of urgency; A creative leader with a commitment to collaboration and an astute professional highly skilled in employee relations ,training and development and offering dynamic skills in recruiting and hiring valuable employees.
Overview
18
18
years of professional experience
Work History
REGIONAL HUMAN RESOURCES MANAGER
USA CLINICS GROUP
11.2022 - 07.2023
- Managed 170 clinics in 30 states and oversaw over 800 employees.
- Enhanced employee engagement by implementing innovative HR programs and initiatives.
- Reduced turnover rates by developing effective retention strategies and fostering a positive work environment.
- Streamlined HR processes for increased efficiency and improved organizational performance.
- Facilitated leadership development through targeted training programs and mentorship opportunities.
- Managed talent acquisition process, ensuring the hiring of high-quality candidates aligned with company values.
- Implemented successful change management initiatives, supporting employees during organizational transitions.
- Developed comprehensive onboarding programs to improve new hire integration and increase retention rates.
- Conducted thorough employee evaluations, providing feedback and guidance for professional growth.
- Collaborated with executive team to develop strategic HR plans in alignment with overall business objectives.
- Ensured compliance with federal, state, and local employment laws through diligent policy management.
- Promoted diversity and inclusion within the workplace, creating an equitable environment for all employees.
- Administered benefits programs effectively, maintaining employee satisfaction levels while controlling costs.
- Created open lines of communication between HR department and employees for timely resolution of issues or concerns.
- Established strong relationships with key stakeholders to foster collaboration across departments and functions.
- Provided ongoing support to managers in areas such as performance management, conflict resolution, and coaching techniques.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Organized and led staff orientation programs and training to promote collaboration.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Fostered positive work environment through comprehensive employee relations program.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Collaborated with senior leaders and Liaised between multiple business divisions to improve communications.
SR HUMAN RESOURCES GENERALIST
SAHARA MANAGEMENT
11.2020 - 10.2022
- Managed 130 franchised stores in Illinois, Wisconsin, Georgia and Texas and oversaw over 1200 employees.
- Improved employee retention by developing and implementing effective onboarding and orientation programs.
- Enhanced company culture by organizing team-building activities, promoting open communication, and providing ongoing support to managers and employees.
- Streamlined HR processes for efficiency, simplifying paperwork procedures and enhancing the overall employee experience.
- Managed benefits administration, ensuring compliance with federal regulations while optimizing employee satisfaction through competitive offerings.
- Led training initiatives to increase workforce competencies, resulting in higher productivity levels across departments.
- Implemented performance management systems to track employee progress and provide constructive feedback for improvement.
- Collaborated with legal counsel on employment law issues, reducing potential liabilities for the organization.
- Developed succession planning strategies to identify high-potential employees for leadership positions within the company.
- Conducted thorough investigations into workplace complaints, resolving conflicts fairly and efficiently while maintaining confidentiality.
- Mediated employee disputes to find mutually beneficial resolutions while maintaining positive relationships between parties involved.
- Assisted in payroll processing, ensuring accurate compensation for all staff members on time each pay period.
- Maintained up-to-date knowledge of labor laws and regulations to ensure company-wide compliance with industry standards.
- Facilitated annual performance reviews that offered constructive feedback, setting goals for professional growth and development among staff members.
- Served as a liaison between employees and management teams, addressing concerns, answering questions, and providing guidance on policies/procedures when needed.
- Created comprehensive job descriptions that accurately represented role expectations; helping attract qualified candidates during recruitment efforts.
- Actively participated in the recruitment process by screening resumes, conducting interviews, and evaluating candidates for various positions within the company.
- Provided ongoing support to employees during times of organizational change, ensuring smooth transitions and minimizing disruptions to productivity.
- Led special training courses such as yearly sexual harassment seminars.
- Developed strategies to increase employee satisfaction and reduce turnover.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Developed and coordinated employee training programs to improve productivity and performance.
- Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
- Analyzed and reported on employee turnover rates to determine root causes and make recommendations for improvement.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Collaborated with managers to identify and address employee relations issues.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Created and delivered HR training sessions to staff, managers and executives.
- Developed and monitored employee recognition programs.
HUMAN RESOURCE DIRECTOR AND BUSINESS OFFICE MANAGER
CHALET OF NILES
09.2015 - 01.2020
- Led both Human Resource and accounting functions
- Oversaw all aspects of HR, including recruiting, talent acquisition, on-boarding, training and development, and employee relations as well as labor relations, succession planning, all employee benefits, and compensation
- Monitored employee attendance records to ensure adherence to company policy
- Facilitated employee on-boarding, new hire orientation and exit interviews
- Organized special events such as team building activities or holiday celebrations
- Maintained accurate records of personnel-related data including wages and salaries paid out, absenteeism reports and insurance coverage information
- Developed and implemented human resources policies, procedures, and best practices
- Collaborated with senior management to identify staffing needs and develop comprehensive recruitment plans
- Coordinated recruiting efforts by developing job postings and interviewing candidates
- Supported senior Management with key decision making by developing and submitting performance and compensation reports with status reports and status updates and improvement recommendations
- Ensured compliance with federal and state laws regarding employment regulations
- Managed payroll processing, benefits administration and employee relations activities
- Investigated complaints from staff members concerning harassment or discrimination issues
- Provided guidance to managers on legal issues related to recruitment, hiring, termination and disciplinary actions
- Created training programs for employees in areas such as safety, customer service, diversity awareness and conflict resolution
- Resolved employee grievances in a timely manner while maintaining positive relationships between all parties involved
- Advised management on labor law regulations pertaining to wage and hour laws, leaves of absence requests, health and safety regulations.
- Devised hiring and recruitment policies for 150-employee company.
ADMISSIONS AND MARKETING DIRECTOR
RIVER VIEW REHAB CENTER
02.2013 - 09.2015
- Displayed stellar leadership and relationship building skills at a leading public facing healthcare facility
- Communicated effectively with senior-level staff, including physicians and other key leadership stakeholders
- Successfully recruited and credentialed new physicians to the facility
- Led and coordinated investigations regarding concerns and complaints received
- Marketed and promoted the facility to referral sources to acquire new business
- Ensured the facility met all compliance guidelines.
SERVICE MANAGER
BMO HARRIS BANK
02.2005 - 02.2012
- Managed, trained, and coached a diverse team of employees to maximize their potential and excel
- Led the team to consistently meet and exceed performance objectives
- Created opportunities for staff to acquire new responsibilities
- Provided employees with rewards/recognition for accomplishments in a timely manner
- Developed and maintained effective relationships with appropriate business partners
- Created a positive and sustaining environment by promoting employee participation.
Education
MBA -
KELLER GRADUATE SCHOOL OF MANAGEMENT
Chicago10.2012
Master of Science - Human Resources Management
KELLER GRADUATE SCHOOL OF MANAGEMENT
Chicago, IL10.2010
Bachelor of Science -
DEVRY UNIVERSITY
Chicago, IL10.2008
Skills
- Diversity
- Employee Relations
- Employment Laws
- Training & Development
- Coaching
- Succession Planning
- Compensation and Benefits
- Policies and Procedures
- Wages and Salary
- Workforce Improvements
- Employee Support
- Training Development
- HR Strategy
- Staff Performance Evaluation
- Employee Appraisals
- File and Records Management
- Benefits and Compensation Management
- Personnel Information Systems
- Labor Negotiations
- Contract Negotiation
- New Employee Orientation
- Discipline Documentation
- Employment Law Compliance
- Microsoft Office Proficiency
- Providing Feedback
- Employee Morale Management
- Training and Development
- Complaint Response
- Regulatory Compliance
- Policy Making and Enforcement
- Employee Referral Programs
- HR Support
- Corrective Action Plans
- Unemployment Claims
- Company Leadership
- Administering Disciplinary Procedures
- Title VII
- Human Resources Operations
- Operational Requirements
- On boarding, Training and Development
- Compliance
- Organizational Development
- Pre-Employment Screening
- Recruitment Strategies
- Labor Relations
References
References available upon request
Timeline
REGIONAL HUMAN RESOURCES MANAGER
USA CLINICS GROUP
11.2022 - 07.2023
SR HUMAN RESOURCES GENERALIST
SAHARA MANAGEMENT
11.2020 - 10.2022
HUMAN RESOURCE DIRECTOR AND BUSINESS OFFICE MANAGER
CHALET OF NILES
09.2015 - 01.2020
ADMISSIONS AND MARKETING DIRECTOR
RIVER VIEW REHAB CENTER
02.2013 - 09.2015
SERVICE MANAGER
BMO HARRIS BANK
02.2005 - 02.2012
MBA -
KELLER GRADUATE SCHOOL OF MANAGEMENT
Master of Science - Human Resources Management
KELLER GRADUATE SCHOOL OF MANAGEMENT
Bachelor of Science -
DEVRY UNIVERSITY