Gilbert Castilleja
Dallas,TX
Summary
Accomplished Sales Representative with a proven track record in developing and implementing successful sales strategies with a background in multi-modality field service. Recognized for identifying profitable business opportunities, qualifying prospects, and building strong partnerships. Demonstrated expertise in team leadership and development.
Overview
14
14
years of professional experience
Work History
Sales Representative Biomedical Engineering
Avante Health Solutions
Dallas, TX
01.2023 - Current
- Achieved 2023 Biomedical Sales Representative of the Year award
- Developed key customer relationships to increase sales.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Presented products and services to prospective and existing customers to meet client needs.
- Contacted new and existing customers to outline benefits of products.
Regional Director of Business Development
Avante Health Solutions
Dallas, TX
06.2022 - 01.2023
- Established new customer accounts using negotiation and sales closing abilities.
- Maintained open and ongoing communication with clients to meet needs and expectations.
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Developed short-term and long-term vision and strategy to achieve targeted sales objectives.
Diagnostic Imaging Field Service Engineer
Avante Health Solutions
Dallas, TX
05.2021 - 06.2022
- Performed onsite installation, modification and maintenance of systems and equipment. Work on GE and Siemens CT and MRI equipment.
- Diagnosed system failures and determined most cost-efficient solutions.
- Repaired defectives units using manuals and tools.
- Managed maintenance data records and tracked maintenance and operating information for onsite reference.
Ultrasound Regional Service Manager
Avante Health Solutions
Dallas, TX
10.2013 - 05.2021
- Worked as Regional Service Manager for ultrasound division covering the central United States.
- Managed 5 Service Engineers covering the Central Region.
- Worked closely with sales force to manage customer expectations and keep on pace for financial expectations.
- Collaborated with other service leaders to implement well-organized preventative maintenance programs.
- Trained new hires on products and services, best practices and protocols.
- Worked as CT Service Engineer (received training 9/19)
Ultrasound Field Service Engineer
Global Medical Imaging
Houston, TX
01.2012 - 09.2013
- Administered installation service and repair of products along with IT solutions at customer sites as part of long-term maintenance contracts.
- Went on customer meetings with sales rep to help build relationships using a technical approach to build customer confidence in products and services been sold.
Ultrasound Field Service Engineer
Global Medical Imaging
Atlanta, GA
06.2011 - 12.2011
- Worked as primary ultrasound provider for the PIedmont Health system.
- Worked with sales rep to uncover maximum opportunities within the system and surrounding areas.
Ultrasound Field Service Engineer
Global Medical Imaging
Tampa, FL
05.2011 - 06.2011
- Primary service provider for the the entire state of Florida.
In House Ultrasound Engineer
Global Medical Imaging
Charlotte, NC
10.2010 - 05.2011
- Worked in house repairing ultrasound equipment and testing parts outbound to customers.
Education
Associate of Applied Science - Imaging Services
Texas State Technical College - Waco
Waco, TX08.2010
Associate of Applied Science - Biomedical Equipment Technologies
Texas State Technical College - Waco
Waco, TX08.2010
Skills
- Customer Service Building long standing relationships with customers
- Team Management
- Problem Resolution
- Performance Evaluations
- Knowledge of Industry Best Practices
- Hiring and Training
- Business Development
Timeline
Sales Representative Biomedical Engineering
Avante Health Solutions
01.2023 - Current
Regional Director of Business Development
Avante Health Solutions
06.2022 - 01.2023
Diagnostic Imaging Field Service Engineer
Avante Health Solutions
05.2021 - 06.2022
Ultrasound Regional Service Manager
Avante Health Solutions
10.2013 - 05.2021
Ultrasound Field Service Engineer
Global Medical Imaging
01.2012 - 09.2013
Ultrasound Field Service Engineer
Global Medical Imaging
06.2011 - 12.2011
Ultrasound Field Service Engineer
Global Medical Imaging
05.2011 - 06.2011
In House Ultrasound Engineer
Global Medical Imaging
10.2010 - 05.2011
Associate of Applied Science - Imaging Services
Texas State Technical College - Waco
Associate of Applied Science - Biomedical Equipment Technologies
Texas State Technical College - Waco
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