Summary
Overview
Work History
Education
Skills
Timeline
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Gilbert Combs

Summary

Goal-oriented manager with distinguished experience in Material Handling industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Motivating National Sales Manager with over 18 years of experience coaching and building sales teams to reach performance goals. Focused, organized and committed to fostering high-productivity and morale. Advanced communication and presentation skills. Performance-oriented Sales Leader offering exceptional record of achievement over 18-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Accomplished National Sales Manager successful at cultivating and leading high-performance teams. Bringing 18-year history of exceeding sales benchmarks, maximizing profits and acquiring valuable new customers. Skilled National Sales Manager with 18 years of experience in Material Handling markets. Excels in leadership roles, using empowering motivation and effective incentive programs to drive employee sales performance. Leverages effective sales strategies to increase sales and client retention.

Overview

29
29
years of professional experience

Work History

National Sales Manager for North and South America

PowerFleet (ID Systems)
09.2017 - 04.2022
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
  • Liaised with marketing and product development departments to maintain brand consistency.
  • Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
  • Remained responsive to changing targets by preparing monthly, quarterly and annual sales reports and forecasts.
  • Negotiated and closed agreements with large customers and monitored and analyzed performance metrics.
  • Conferred design and production departments on customer needs and preferences to stay on top of changing demands.

Vice President

Keytroller LLC
09.2004 - 04.2022
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Monitored industry trends, keeping current on latest changes and competition in industry.
  • Led development of strategic marketing plans to raise awareness and drive sales growth.
  • Evaluated product development strategies and prepared alternative approaches to goal achievement.
  • Collaborated with senior management to develop strategic initiatives and long term goals.
  • Created succession plans to provide continuity of operations during leadership transitions.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Oversaw divisional marketing, advertising and new product development.
  • Cultivated company-wide culture of innovation and collaboration.

Claims Manger

Assurant
04.2000 - 09.2004
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Defined clear targets and objectives and communicated to other team members.
  • Established team priorities, maintained schedules and monitored performance.
  • Cross-trained existing employees to maximize team agility and performance.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Onboarded new employees with training and new hire documentation.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Accomplished multiple tasks within established timeframes.

Master ASE Auto Technician

Walker Pontiac
05.1998 - 04.2000
  • Performed emissions tests according to standard procedures.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Performed safety and emissions inspections.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Investigated customer complaints to identify cause of malfunctions.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Read and followed technical documentation to complete accurate repairs.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Repaired and replaced worn and damaged components.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Tested vehicle components and systems to identify issues.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Analyzed vehicle data using advanced diagnostic equipment.

Education

No Degree -

None
None

No Degree - Conflict Management

Eckerd College
St. Petersburg, FL
07.2003

High School Diploma -

Princeton High School
Cincinnati, OH
06.1976

Skills

  • KPI Tracking
  • Profit Target Achievement
  • Revenue Generation
  • Sales Expertise
  • Account Retention
  • Recruitment and Selection
  • Staff Training
  • Trend Analysis
  • Performance Improvement
  • Business Development
  • Team Development
  • New Business Opportunities
  • Key Account Management
  • Sales Leadership
  • Hospitality and Accommodation
  • Account Servicing
  • Customer Order Management
  • Corrective Actions
  • Brand Representation
  • Client Relations
  • Salesforce Software
  • Strategic Planning
  • Staff Recruiting
  • Territory Expansion
  • Coaching and Training
  • Profitability Assessments
  • Presentation Development
  • Product Marketing
  • Sales Strategies
  • Performance Review
  • Price Schedules
  • Business Analytics
  • Sales Statistics Analysis
  • Shipping and Receiving Oversight
  • Budgeting and Expenditures
  • Team Recruiting and Onboarding
  • Operating Procedures and Policies
  • Sales Program Coordination
  • Sales Quota Management
  • Lead Identification and Generation
  • Sales Records Management
  • Operational Records Review

Timeline

National Sales Manager for North and South America

PowerFleet (ID Systems)
09.2017 - 04.2022

Vice President

Keytroller LLC
09.2004 - 04.2022

Claims Manger

Assurant
04.2000 - 09.2004

Master ASE Auto Technician

Walker Pontiac
05.1998 - 04.2000

No Degree -

None

No Degree - Conflict Management

Eckerd College

High School Diploma -

Princeton High School

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Gilbert Combs