Overview
Work History
Education
Skills
Timeline
Generic

Gilbert Forant

DeBary,FL

Overview

10
10
years of professional experience

Work History

Assistant Manager

Ellie Lou’s Brews And BBQ
Ocoee, FL
01.2020 - Current
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Merchandising Specialist

Crossmark Merchandising
Orlando, FL
02.2018 - 01.2020
  • Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
  • Assembled quarter and full-size point of purchase promotional displays.
  • Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
  • Established strong vendor relationships to maintain and support business.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Updated pricing and signage to complete product displays and educate customers.
  • Conferred with store managers to obtain information about customer needs and preferences.
  • Tracked and recapped key item performance.
  • Arranged merchandise in alignment with store planogram.

Grocery Team Member

Publix Grocery Store
Kissimmee, FL
10.2012 - 02.2018
  • Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
  • Maintained safe, clean and well-organized working and shopping environment by sweeping and mopping floors and complying with health and sanitation procedures adhering to safe work practices.
  • Assisted customers with purchases by providing knowledgeable recommendations and suggestions, educating customers on standard preparation and food pairing.
  • Unloaded produce items from truck, broke down pallets, loaded flats with proper produce items for placement on produce floor and checked produce on display for quality.
  • Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
  • Monitored beer, liquor and wine departments to uncover any potential underage or intoxicated individual and deny sale of alcohol to offending persons.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Retrieved items for customers and verified prices.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Recommended products to customers to drive sales.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
  • Completed regular cycle counts and inventory audits.
  • Supported promotional plans by updating signage with price changes.

Education

Plant Maintenance

Tri County Reg Vocational High School
Franklin Ma
06.1988

Skills

  • Product and Service Knowledge
  • Recruiting and Interviewing
  • Shrinkage Prevention
  • Transaction Monitoring
  • Sales Monitoring
  • Scheduling and Coordinating
  • Hiring and Developing
  • Operational Excellence
  • Payroll Preparation
  • Cash Deposits and Receipts
  • Cycle Count Audits
  • Retail Knowledge
  • Food Safety and Quality
  • Store Opening and Closing Procedures
  • Overseeing Employees
  • Shrink Minimization
  • Answering Customer Questions
  • Inventory Restocking
  • Human Resource Management
  • Grand Openings
  • P&L Oversight
  • Shipment Preparation

Timeline

Assistant Manager

Ellie Lou’s Brews And BBQ
01.2020 - Current

Merchandising Specialist

Crossmark Merchandising
02.2018 - 01.2020

Grocery Team Member

Publix Grocery Store
10.2012 - 02.2018

Plant Maintenance

Tri County Reg Vocational High School

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Gilbert Forant