Knowledgeable Business Owner with over 8 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. Savvy Business Owner/Operator with history of positioning any company for success. Provided high-quality products and excellent customer service. Managed day-to-day operations while maintaining commitment to company goals.
Overview
10
10
years of professional experience
Work History
Business Owner/Operator
661 Printing & Triple Threat Motorsports
Lancaster, CA
12.2014 - Current
Assessed quality and approved work before releasing to clients.
Developed estimates for insurance claim services based on in-depth knowledge of labor and material expenses.
Took care of escalated customer concerns to increase satisfaction.
Made financial and logistics decisions in best interest of company.
Started graphic design and printing development
Resolved issues quickly through meticulous research and quick decision-making.
Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
Interviewed, trained and supervised employees.
Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
Mentored and trained new hires on sales techniques and customer service procedures.
Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
Developed business from ground up and prepared records and operations for smooth handover to new owners.
Managed operations budgeting, accounts payable and accounts receivable and payroll.
Set pricing structures according to market analytics and emerging trends.
Determined pricing for products or services based on costs and competition.
Analyzed financial statements and trends to manage cash flow and make business decisions