Summary
Overview
Work History
Education
Skills
Accomplishments
References
Professionaltrainingandskills
Languages
Timeline
Generic

Gilbert Gonzales

Los Angeles,CA

Summary

Professional business leader with strong track record in overseeing operations, driving performance, and enhancing profitability. Adept at strategic planning, financial analysis, and process improvement, with focus on collaborative team management and adaptability to changing needs. Known for effective communication, problem-solving abilities, and commitment to achieving organizational goals.

Overview

14
14
years of professional experience

Work History

Logistics Manager

TJX Companies
05.2017 - Current
  • Manage cost avoidance strategies, recycling initiatives, and sustainability efforts across 120 stores, driving continuous improvement in operational efficiencies
  • Spearhead fixture fulfillment processes to ensure stores meet inventory and operational standards
  • Implement recycling programs for cardboard and plastic, contributing to environmental sustainability
  • Develop and lead high-performing teams to achieve corporate objectives
  • Direct logistics operations, including shipping, receiving, and inventory management
  • Establish recycling protocols for cardboard and plastic, reducing environmental impact
  • Direct shipping and receiving of wide range of products daily.
  • Develope and maintain knowledgeable and productive team of employees.
  • Reduce warehouse storage costs with effective space utilization strategies.
  • Negotiate transportation and logistics contracts to reduce shipping costs.
  • Manage budgets effectively, ensuring appropriate resource allocation while minimizing unnecessary expenditures.
  • Boost employee morale through effective communication, feedback, and recognition initiatives.

Operations Manager

Marshalls
01.2015 - 05.2017
  • Oversaw daily store operations, ensuring alignment with corporate policies and objectives
  • Managed scheduling, team development, and customer service to optimize performance
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
  • Performed payroll and balance sheet analysis.
  • Supported payroll management systems and employee payment on weekly schedule.

Store Merchandise Business Manager

Marshalls
01.2013 - 01.2015
  • Supervised merchandising strategies, ensuring product placement and inventory levels met customer demand
  • Collaborated with regional teams to forecast sales trends and adjust inventory accordingly
  • Anticipated financial impact from operational issues and worked with leadership to develop solutions.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Executed business plans to further strengthen and maximize territory sales and profits.
  • Fostered a culture of continuous improvement by encouraging employee input on process optimization efforts.
  • Coordinated team schedules to keep shifts properly staffed during busy periods.

Loss Prevention Lead Detective

01.2011 - 01.2013
  • Led investigative operations to reduce shrink and improve store security
  • Achieved top shrink results, maintaining a 0.97% rate compared to the regional average of 2.25%
  • Increased employee awareness of loss prevention efforts through regular training sessions and open communication channels.
  • Acted as liaison between retail location personnel and corporate Loss Prevention department, facilitating effective communication of concerns and updates.
  • Monitored surveillance cameras and alarm systems to detect suspicious activity.
  • Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
  • Assisted law enforcement agencies in investigating cases involving theft or fraud, providing evidence and witness statements as necessary.
  • Enhanced store safety by conducting frequent audits, ensuring compliance with company policies and local regulations.

Education

Cypress College
Cypress, CA

Skills

  • Leadership and Team Development
  • Strategic Planning
  • Data Analysis and Reporting
  • Sustainability and Recycling Initiatives
  • Cost Avoidance Strategies
  • Operational Efficiency
  • Shipping and receiving
  • Warehouse management
  • Operational management
  • Team management
  • Logistics management
  • Distribution management
  • Shipping and receiving operations
  • Work delegation

Accomplishments

  • Cost Savings: Improved recycling and cost avoidance initiatives, resulting in over $4 million in savings.
  • Team Leadership: Recognized and awarded for developing the most efficient team of the year.
  • Operational Excellence: Executed top store operations with a 98% corporate audit score.
  • Loss Prevention: Awarded for achieving top shrink results (0.97%) in the region.

References

Available upon request

Professionaltrainingandskills

  • Leadership and Team Development: Leading the Business Through Others | Developing Talent and Effective Teams
  • Strategic Planning: Business Vision and Strategy
  • Data Analysis and Reporting: Advanced Knowledge of Business Report Analysis
  • Sustainability and Recycling Initiatives
  • Cost Avoidance Strategies
  • Operational Efficiency

Languages

Spanish
Native or Bilingual

Timeline

Logistics Manager

TJX Companies
05.2017 - Current

Operations Manager

Marshalls
01.2015 - 05.2017

Store Merchandise Business Manager

Marshalls
01.2013 - 01.2015

Loss Prevention Lead Detective

01.2011 - 01.2013

Cypress College

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Gilbert Gonzales