Gilbert Gonzalez
Altadena,CA
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
13
13
years of professional experience
1
1
Certification
Work History
50/50 Raffle Seller
Los Angeles Dodgers Foundation
Los Angeles, CA
03.2025 - Current
- Cultivated positive customer experiences through friendly interactions and efficient service delivery.
- Promoted raffle tickets by effectively communicating prize details and winning odds.
- Addressed customer inquiries and concerns to uphold high standards of service.
- Fostered an inviting atmosphere that encouraged customer interaction and satisfaction.
Sales Rep Merchandiser
REPUBLIC NATIONAL DISTRIBUTING COMPANY
Pasadena, CA
10.2021 - Current
- Identified opportunities for cross-selling additional products and services.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Reviewed monthly performance against targets set by management team.
- Identified areas of improvement in existing processes and implemented solutions accordingly.
Merchandise Supervisor
Total Wine & More
Pasadena, CA
04.2018 - 10.2021
- Resolved customer complaints related to product availability or quality issues promptly and professionally.
- Worked closely with store managers to ensure that all merchandise was properly displayed according to company standards.
- Performed regular audits of each department's stock levels in order to maintain optimal inventory levels.
- Created promotional displays for seasonal or holiday events to increase traffic in the store.
Pricing Coordinator
Harbor Freight
Pasadena, CA
07.2012 - 04.2018
- Maintained up-to-date records of all pricing changes within the organization's system.
- Organized displays according to company standards and specifications.
- Performed regular price checks on select items throughout the store location.
- Coordinated promotional events such as special sales or clearance items.
Education
Bachelor of Arts - History
California State University, Los Angeles
Los Angeles, CA12-2019
Associate of Arts - History
Pasadena City College
Pasadena, CA05-2015
Skills
- Customer engagement
- Team collaboration
- Product knowledge
- Client relationship management
- Visual merchandising
- Time management
- Collaboration and teamwork
Certification
- Cicerone, Certified Beer Server
Timeline
50/50 Raffle Seller
Los Angeles Dodgers Foundation
03.2025 - Current
Sales Rep Merchandiser
REPUBLIC NATIONAL DISTRIBUTING COMPANY
10.2021 - Current
Merchandise Supervisor
Total Wine & More
04.2018 - 10.2021
Pricing Coordinator
Harbor Freight
07.2012 - 04.2018
Bachelor of Arts - History
California State University, Los Angeles
Associate of Arts - History
Pasadena City College
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