GILBERT TALBOT
General Manager
Los Angeles,CA
Summary
Results-driven professional with extensive experience in managing large-scale events and leading diverse teams. Skilled in problem-solving and vendor negotiation, contributing to significant revenue growth and operational efficiency.
Overview
31
31
years of professional experience
Work History
General Manager
Compass Bon Appetit Hospitality
La Verne
08.2022 - Current
- Creating and elevating a Food and Beverage program for client, guest, and University population
- Events coordinator and planner on campus and off
- Drive operational excellence while managing the budget and monitoring the financial health of the location or business unit
- Developing key performance goals and managing the performance of the staff
- P&L, Scheduling, Forecasting, Board Dining, Retail, Concessions, Budgets, Safety Compliance, Audits, Union Accounting, Payroll, AR Catering invoicing, Facility maintenance, HR guidance, Marketing and Promotions
- Uphold the standards of sustainability and waste program
- Initiate Bar opening on University campus for first time in history
- Menu layout Planning with Executive Chef
- Close partner and establish relationships with outside vendors
- Catering planning and execution with catering team
Premium Services Director
Legends Hospitality
Los Angeles
04.2021 - 08.2022
- Company Overview: Banc of California Stadium
- Responsible for leading a successful operation for stadium and strengthened leadership operation for the food, concessions, and beverage revenue
- Defining, implementing and revising operational policies
- Raising per cap from $20 to $24 for daily games, raising per cap from $26 to $35 for concerts and events
- Work as a partner with the client to facilitate events and games to be operationally sound and advancing in staffing, concessions, and people movement.
- Oversee all Premium spaces and other VIP locations on a day-to-day basis with Executive Chef
- Work with HR, concessioners to oversee multiple locations (ordering, employee positioning)
- Cultivated and instructed a team to best fit different areas of the business.
- Leverage knowledge of business acumen skills to facilitate the implementation of cost-effective programs and services.
- Notable events include Full season LAFC games, MLS All Star Game 3-day event, Up Front Summit, and large concerts such as KYGO, System of a Down, Korn, Guns and Roses, Armin v Buren, Rufus de Sol 3 day event, and Slipknot festival coordination.
- Banc of California Stadium
Outside Territory Representative
Sysco Foods
Orange County
10.2020 - 04.2021
- Developed strong relationships with clients to enhance customer satisfaction.
- Conducted market research to identify new sales opportunities in the territory.
- Managed product inventory and ensured timely delivery to customer locations.
- Collaborated with cross-functional teams to streamline operational processes.
- Provided training and support to new sales representatives on company policies.
- Presented product offerings and promotions during client meetings and events.
- Analyzed competitor activities to adjust sales strategies effectively.
- Monitored account performance and addressed client concerns promptly.
General Manager
Wolfgang Puck Catering
Century City
09.2019 - 01.2020
- Company Overview: Creative Arts Agency
- Creating and implementing strategies for business growth and innovation
- Culinary diversifying with menu and creativity
- Manage compliance with local, state, and federal laws and regulations.
- Responsible for leading the food and beverage operation at CAA with revenues of 6 million annually and served as the client liaison.
- Oversee all financial acumen of all areas including reporting to District manager and client
- Creative Arts Agency
Operations Manager
Sodexo
Los Angeles
04.2017 - 07.2019
- Oversee entire premium clubs in 4 different terminals
- LAX registered signer for guest and clients
- Work as liaison with construction in developing the Delta Sky lounge.
- Create menus with Executive Chef for Executive private Club at American Airlines
- Ordering of Food, alcohol, and merchandise from local distributors for club operation
- Conduct Food and Alcohol inventories and implement par systems.
- Safety manager and auditor for 5 terminals
- Weekly and monthly safety commitments and trainings for all Sodexo run locations.
- Liaison with client from Delta & American Airlines
- Create and develop a food & drink program for guest.
- OSHA Facility management
Hardlines Assistant General Manager
Sears
City of Industry
08.2014 - 04.2017
- Supervised daily operations to ensure efficient store functionality.
- Coordinated staff schedules to optimize workforce productivity and customer service.
- Managed inventory levels to maintain product availability and minimize stockouts.
Multi-Unit Assistant General Manager
Quiet Canon Conference and Events Center
Montebello
11.2011 - 07.2014
- Oversee all Nightclub operations (orders, inventories, staff, vendor relations, security ops, Promoter management,)
- Oversee event operations from Catering to Golf course
Operations/Human Resources Manager
Best Buy Retail Corp.
Downey, Fullerton, Cerritos
02.1999 - 08.2010
- Ensure the quality and professionalism of 160 employees on the sales floor at a time for the best customer experience.
- Merchandised products (Plano-gram software)
- Retail outside sales with Geek Squad and Home theatre teams
- Meet or exceed sales goals while monitoring margins and labor.
- Quarterly conducted store meetings for acknowledgement of employees and presented new products and services.
Restaurant & Bar/Nightclub manager
Peppers Restaurant and Bar/Nightclub
City of Industry
03.1994 - 12.1999
- Bar, Club, Restaurant manager.
- Club DJ and Happy Hour.
Education
Le cordon Bleu college of Culinary Arts - Plating / Culinary Arts
Le Cordon Bleu College of Culinary Arts
Hollywood, CA11.2011
Skills
- Food and beverage management
- Budget management
- Event coordination
- Customer relationship management
- Team leadership
- Financial reporting
- Problem solving
- Strategic planning
- Vendor negotiation
- Performance evaluation
- Goal setting
- Purchasing
- Staff supervision
- Account management
- Operations management
- Serve Safe Manager Certification in Food and Alcohol
- SoCal LAX Aviation Safety Coordinator
Skills Certifications
- TEAMS certified trainer
- SERVE SAFE manager Certification
- LAPD Star Certification
- Certified trainer and signer for LAX Badge Security Education program
- SoCal LAX Aviation Safety Coordinator
Timeline
General Manager
Compass Bon Appetit Hospitality
08.2022 - Current
Premium Services Director
Legends Hospitality
04.2021 - 08.2022
Outside Territory Representative
Sysco Foods
10.2020 - 04.2021
General Manager
Wolfgang Puck Catering
09.2019 - 01.2020
Operations Manager
Sodexo
04.2017 - 07.2019
Hardlines Assistant General Manager
Sears
08.2014 - 04.2017
Multi-Unit Assistant General Manager
Quiet Canon Conference and Events Center
11.2011 - 07.2014
Operations/Human Resources Manager
Best Buy Retail Corp.
02.1999 - 08.2010
Restaurant & Bar/Nightclub manager
Peppers Restaurant and Bar/Nightclub
03.1994 - 12.1999
Le cordon Bleu college of Culinary Arts - Plating / Culinary Arts
Le Cordon Bleu College of Culinary Arts
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