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Overview
Summary
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Work History
Education
Timeline
SoftwareEngineer
Gilbert Mena

Gilbert Mena

Technology Product Leader
Austin,TX

Overview

17
17
years of professional experience

Summary

A dynamic and versatile engineering leader with a proven track record of delivering transformative results across diverse industries, including logistical software, billing systems, point-of-sale platforms, direct-to-consumer ventures, aerospace, and telecommunications. I specialize in leading complex technology overhauls, building high-performing teams, and driving strategic initiatives that deliver long-term value in fast-paced environments.

At TextNow, I led the most prominent engineering team responsible for systems supporting 10 million monthly active users, 2 million daily active users, and 6 million daily calls. I pioneered solutions to improve VoIP call setup times and push notification success, reducing network reconnection time from 15 seconds to 500ms and optimizing the call success rate. I also designed the software for the first hourly and daily wireless service passes in the U.S., managing the complexities of asynchronous telecom systems.

At Spark Networks, I directed the modernization of the technology stack, transitioning from a 15-year legacy infrastructure to a cloud-based, Kubernetes-powered microservices architecture. This overhaul improved scalability, enabled a flexible white-label solution for dating platforms, and resulted in $250k in annual cost savings. As head of engineering, I guided the company through its sale to EliteSingles, positioning the business for IPO success, with a platform generating $115 million in revenue and serving 500,000 global subscribers across 26 countries.

In aerospace, I led key initiatives at AirMap, including developing the architecture for NASA UPP2, EU Horizon 5D Aerosafe, and FOCA BV87 UTM Safety. We created systems for safety and regulatory agencies to apply rules, developed an economic model for the drone economy, and designed real-time and predictive geospatial route planning systems that supported highly performant calculations for real-time aircraft route planning.

I bring deep technical expertise in Go, PHP, Node.js, ReactJS, PostgreSQL, MySQL, MongoDB, Kubernetes, Helm, and cloud platforms like AWS, Azure, and GCP. My passion for innovation and strategic planning enables me to thrive in leadership roles, whether driving large-scale technology transformations or spearheading product innovation aligned with business goals.

Skills

  • Strategic Leader with a Vision for Product Development: Proven ability to drive technology transformations and product innovation through long-term strategic planning and domain-driven design
  • Kubernetes, Microservices, and Scalable Architecture: Led large-scale migrations to Kubernetes-based microservices, optimizing scalability and reliability and achieving significant cost reductions
  • VoIP Optimization and Telecom Innovation: Pioneered solutions at TextNow to optimize call setup times, push notifications, and network reconnection, reducing reconnection time from 15 seconds to 500ms, improving call success rates, and delivering wireless service innovations like hourly and daily passes
  • Aerospace and Regulatory Software Architecture: Led development of the architecture for NASA UPP2, EU Horizon 5D Aerosafe, and FOCA BV87 UTM Safety, enabling safety and regulatory agencies to apply rules and manage economic models for drone operations
  • Real-Time and Predictive Geospatial Planning: Integrated GIS data and developed 4D path planning models for real-time and predictive geospatial route planning, ensuring highly performant calculations for safe drone operations
  • UI/UX Design, Edge Computing, and Product Innovation: Designed intuitive interfaces and integrated real-time 3D modeling and AI analytics, improving situational awareness in constrained environments and driving product features
  • Adaptive Technologist with Deep Database and Domain Expertise: Skilled in relational databases (PostgreSQL, MySQL), NoSQL databases (MongoDB), structured JSON, and GraphQL, applying domain-driven design principles to create scalable, product-focused systems
  • Empowering Team Leader and Consensus Builder: Led and mentored high-performing teams through the product development process, fostering cross-functional collaboration to ensure technology solutions align with business and user needs
  • Innovative Problem Solver and Product Development Strategist: Known for practical, creative solutions to complex technical challenges, ensuring operational excellence, and driving product development through continuous improvement
  • Resilient and Agile in Fast-Paced Product Environments: Thrives in dynamic, fast-moving environments, adapting to product changes and market demands while maintaining a long-term strategic focus

Work History

Fractional CTO

motivQ
Austin, TX
08.2024 - Current
  • Leading product and technology strategy across telecom, logistics, and media verticals, delivering innovative AI-driven solutions and business models.
  • Developing next-generation loyalty systems and data monetization strategies to boost customer retention and revenue.
  • Spearheading research and pilots integrating LLMs and AI automation for improved customer interactions and operational efficiency.
  • Aligning stakeholders and investors on strategic technology investments, product-market fit, and scalability.

Head of Calling & Wireless

TextNow, Inc
San Francisco, CA
03.2021 - 07.2024
  • Initially led a 30-member engineering group, optimizing team size through strategic licensing and efficiency improvements, ultimately reducing headcount to 5 in the Calling group.
    Took leadership of the Wireless engineering team, significantly improving quality and reducing incidents from weekly occurrences to approximately one per quarter through cross-training senior Calling engineers with Wireless team members.
    Innovated real-time telecom performance, reducing push notification latency from 15s to 500ms.
    Pioneered hourly/daily wireless plans, significantly boosting reliability and customer retention.
    Reduced operational overhead by 73% via strategic team realignment while maintaining robust platform stability.

Fractional CTO

Yappa World
Marina Del Rey, CA
04.2021 - 10.2022
  • Improved offshore productivity and strategically aligned technical roadmaps with executive objectives.
  • Engineered secure Ethereum blockchain integrations, monetizing social content platforms.
  • Built the engineering management team, ensuring scalability and readiness for market-driven pivots.

VP of Engineering

AirMap
Santa Monica, CA
05.2018 - 02.2021
  • Scaled the global engineering organization significantly, reaching approximately 100 engineers at peak, and subsequently managed strategic organizational adjustments in response to evolving business needs.

    Led the development of real-time geospatial drone traffic management systems, utilizing optimized map tiles stored in specialized quad-trees for efficient route calculations and scalability.

    Collaborated and negotiated directly with regulators in the USA, Japan, Switzerland, and Portugal to create and launch first-of-their-kind drone traffic management systems.

    Managed the successful acquisition and integration of Hanger Technology, expanding product capabilities.

    Established an internal PMO, increasing on-time delivery rates by 40% and maintaining business continuity through significant external challenges.

    Recruited specialized engineering talent to address complex geospatial technical requirements.

Software Development Manager

Spark Networks
Los Angeles, CA
02.2013 - 05.2018
  • Directed a 40+ distributed engineering team through a major tech-stack refresh initiative, successfully reorganizing down to a lean 15-member team, completing the refresh on schedule.
  • Trained front-end engineers in ReactNative and ReactJS, enabling the successful delivery of a dynamic, white-label dating platform serving 500K global subscribers and supporting $115M revenue.
  • Played a key role in strategic integration during M&A with EliteSingles, creating one of the world’s largest dating platform portfolios.

Senior Software Engineer

Unicity International Inc.
Orem, UT
11.2008 - 08.2014
  • First, the engineering hire is responsible for establishing in-house development: Setting up the business for in-house software development, reducing costs, and improving efficiency by building a technology team whose solutions are still in use today.
  • Designed and built purpose-fit content management systems: As the lead engineer, creating multiple CMS platforms tailored to the company’s specific needs, improving operational efficiency and scalability.
  • Delivered innovative customer service solutions: Developed new products that empowered users to independently track progress and understand the following steps, reducing reliance on customer support.
  • Implemented disaster recovery and ERP integration: Designed and executed the company’s disaster recovery strategy while integrating legacy systems with a new ERP platform to streamline operations. This efficient integration has reassured us of our preparedness and instilled confidence in our operations.
  • Established continuous delivery through automation: Created and implemented a continuous delivery strategy, using automation to increase development throughput and deployment speed significantly.

Education

Self-Taught And Mentor-Guided Learning

Timeline

Fractional CTO

motivQ
08.2024 - Current

Fractional CTO

Yappa World
04.2021 - 10.2022

Head of Calling & Wireless

TextNow, Inc
03.2021 - 07.2024

VP of Engineering

AirMap
05.2018 - 02.2021

Software Development Manager

Spark Networks
02.2013 - 05.2018

Senior Software Engineer

Unicity International Inc.
11.2008 - 08.2014

Self-Taught And Mentor-Guided Learning
Gilbert MenaTechnology Product Leader