Gilbert Ray Polanco Jr
Del Rio,TX
Summary
Adaptable professional with a strong history of taking on responsibility across business operations, public-sector service, content moderation, and education. Known for reliability, learning new systems quickly, and handling both independent responsibilities and day-to-day challenges with a strong work ethic.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Clerk
TPWD
03.2025 - 09.2026
- Generated and maintained operational reports covering inventory, customer account balances, visitation activity
- Managed daily front-office operations, including opening and closing the facility and ensuring the office was fully prepared for staff
- Supported facility maintenance and general operations
Teacher / Coach
Independent School Districts
03.2020 - 06.2024
- Teach grades 6-12 in subjects including Intro to Law, U.S. History, Texas History, and Physical/Earth Science.
- Develop engaging lesson plans aligned with curriculum standards and adapted to the learning needs of a diverse student body.
- Coach varsity and junior-varsity tennis and support football, golf, and track & field programs.
Content Moderator
TaskUs
12.2018 - 02.2020
- Reviewed and managed user-created content to ensure compliance with platform rules and quickly addressed policy violations.
- Collaborated with multiple teams to resolve complex content issues and improve content-review processes.
- Moderated AI directives for search-engine applications and beta-tested customer-service platforms, including systems supporting Zum and GoodRx with Zendesk and related software.
Data Analyst Intern
Mueller Textil Group
08.2016 - 08.2018
- Used Microsoft Office to track incoming and outgoing materials and support warehouse operations.
- Coordinated with multiple departments to maintain smooth material flow and operational communication.
- Attended trade shows, presented company materials to prospective clients, and accompanied customers during business travel to strengthen client relationships.
Education
Bachelor of Arts - History
University of the Incarnate Word
San Antonio, TX06-2016
Certification
Certifications / Training, Conflict Management: Staff-to-Staff, Bloodborne Pathogen Exposure Prevention
Timeline
Clerk
TPWD
03.2025 - 09.2026
Teacher / Coach
Independent School Districts
03.2020 - 06.2024
Content Moderator
TaskUs
12.2018 - 02.2020
Data Analyst Intern
Mueller Textil Group
08.2016 - 08.2018
Bachelor of Arts - History
University of the Incarnate Word