Experienced with quality control in housekeeping operations, ensuring standards are met. Uses strong attention to detail to identify and address issues efficiently. Knowledge of effective communication and staff training to maintain consistent performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Housekeeping Inspector
BEST WESTERN MERRY MANOR INN
05.2025 - Current
Conducted thorough inspections to ensure cleanliness and adherence to quality standards across all guest rooms.
Trained and mentored housekeeping staff on best practices and company policies for efficient operations.
Developed inspection checklists that improved consistency in room assessments and enhanced service delivery.
Collaborated with management to implement cleaning protocols, resulting in increased guest satisfaction ratings.
Established clear communication channels between housekeeping inspectors and other departments within the hotel, fostering a collaborative work environment focused on exceptional customer service.
Kitchen Steward
KILLINGTON PICO SKI RESORT
10.2024 - 04.2025
DUTIES AND RESPOSIBILITIES:
Maintained cleanliness and organization of kitchen areas to ensure adherence to health and safety standards.
Assisted in inventory management by tracking supplies and reporting shortages to kitchen management.
Operated industrial dishwashing equipment efficiently, ensuring timely turnaround of clean dishes and utensils.
Coordinated with culinary team to streamline workflow during peak service hours, reducing downtime significantly.
Housekeeping
Best Western Merry Manor Inn
05.2024 - 10.2024
Enhanced overall cleanliness by implementing efficient housekeeping procedures and protocols.
Streamlined housekeeping tasks by working efficiently with team members, optimizing time management, and prioritizing duties.
Assisted housekeeping staff in completing tasks efficiently for improved overall cleanliness.
Refilled par stock of guest amenities and supplies in each housekeeping storage area.
Streamlined housekeeping processes for increased efficiency and timely room turnover.
Public Area Attendant / Housekeeping
Viewline Snowmass Resort Autograph Collection
12.2023 - 04.2024
Company Overview: Hotel/Hospitality
Secured and maintain common areas facility like public hallway reception areas.
Sweep all floor areas including corner and edge of all guest way to their respective rooms.
Remove/ Check all trash bin and collect garbage as per category.
Do wiping for all glass door, window, stair glass handlebar to prevent transmitting of unnecessary bacteria and sanitized.
Be attentive for all guest request to accommodate their concern immediately on time
Restocking of bed sheet, duvet cover, comforter, mattress pad, pillow with case, amenities, such as bath towel, hand towel, face towel, bathmat and toiletries
Kitchen Steward
Ameristar Casino Resort Spa
08.2023 - 12.2023
Company Overview: Casino/Hotel Spa
Prepare washed clean dishes, glass silverware etc. for all the cook staff and pantry.
Wipe and sort different kitchen equipment.
Cleaning pan and banquet cart for events.
Sorting different type of glass wine and distribute to all the bar station.
Maintain all stations cleaned and no smell.
Room Attendant
Ferda Hotel
06.2017 - 03.2022
Company Overview: Hotel / Hospitality
Must be responsible for the general cleanliness and quality standard.
Changing bed sheet, cleaning floors and surface
Replacing amenities like clean towel, shampoo gel, dental kit.
Fast action in all of guest concern inside the guest rooms.
Another component of the role of room attendant is representing hotel culture and hospitality.
Hotel Housekeeping
The Sterling Boutique Hotel
05.2016 - 05.2017
Company Overview: Hotel / Hospitality
Collect the room list in the front desk for room cleaning priority check in guest and for check out guest.
Make sure all subject for housekeeping items is clean and tidy.
Cleaning the floors and toilet should be no smells, replenish amenities like bath towel, etc
Sanitized and disinfect all surface that normally handle by all incoming and outcoming guest
Education
Bachelor of Elementary Education - College Level (Undergraduate)
Marinduque State College
03.2014
Vocational Diploma / Short Course Certificate - Associate in Computer Technology
Educational System Technological Institute
03.2003
Skills
Computer Literate
Multitasking
Balancing AutoCount System
ABS Hotel System Software
YCS Extranet Online Booking
Housekeeping
Staff scheduling
Customer service
Room inspection
Team guidance and motivation
Certification
Jul 21, 2022 Passenger Ship Crowd Management Training 22-164-00926
Jul 21, 2022 Security Awareness Training and Seafarer With Designated Security Duties 22-393-01117
Jul 19, 2022 Safety Training for Personnel Providing Direct Services To Passengers In Passenger Spaces 22-199-00953
Jul 14, 2022 Basic Training 22-206-01439
Jul 14, 2022 Elementary First Aid 22-206-01439
Jul 14, 2022 Fire Prevention and Fire Fighting 22-206-01439
Jul 14, 2022 Personal Survival Techniques 22-206-01439
Languages
Tagalog
English
Bahasa Melayu
Timeline
Housekeeping Inspector
BEST WESTERN MERRY MANOR INN
05.2025 - Current
Kitchen Steward
KILLINGTON PICO SKI RESORT
10.2024 - 04.2025
Housekeeping
Best Western Merry Manor Inn
05.2024 - 10.2024
Public Area Attendant / Housekeeping
Viewline Snowmass Resort Autograph Collection
12.2023 - 04.2024
Kitchen Steward
Ameristar Casino Resort Spa
08.2023 - 12.2023
Room Attendant
Ferda Hotel
06.2017 - 03.2022
Hotel Housekeeping
The Sterling Boutique Hotel
05.2016 - 05.2017
Vocational Diploma / Short Course Certificate - Associate in Computer Technology
Educational System Technological Institute
Bachelor of Elementary Education - College Level (Undergraduate)
Marinduque State College
Disclaimer
I hereby certify that all information stated above are true and correct.
Government Documents
Passport ID Number: P5343680B
Place of Issue: PHILIPPINES EMBASSY OF KUALA LUMPUR
Date of Expiration: Jul 20, 2030
Training
May 22, 2010 - May 22, 2010 LEAD TO LAST TRAINING TAYTAY SA KAUSWAGAN INC BOAC, MARINDUQUE
Sep 22, 2009 - Sep 25, 2009 FINANCIAL EDUCATION TRAINING ON SAVING TAYTAY SA KAUSWAGAN INC CALAPAN CITY, ORIENTAL MINDORO, PHILIPPINES
Jul 23, 2009 - Jul 24, 2009 PORTFOLIO AND DELIQUENCY MANAGEMENT TRAINING TAYTAY SA KAUSWAGAN INC CALAPAN CITY, ORIENTAL MINDORO, PHILIPPINES
Jun 30, 2008 - Aug 08, 2008 BASIC ORIENTATION TRAINING TAYTAY SA KAUSWAGAN INC CALAPAN CITY, ORIENTAL MINDORO, PHILIPPINES