Gilbert Renteria
Houston,TX
Summary
Dynamic and results-oriented professional with a proven track record in client relations and sales training, honed across roles from Sales Agent at Infinity Truck Sales to Restaurant Owner at Little Cancun. Excelled in expanding client bases and streamlining operations, enhancing customer satisfaction and profitability. Skilled in networking and resilience under pressure, consistently achieving and surpassing sales goals.
Overview
10
10
years of professional experience
Work History
Sales Agent
Infinity Truck Sales
01.2023 - Current
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
Restaurant Owner
Little Cancun
10.2018 - 06.2024
- Sold as profitable business
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Maintained positive relationships with local community and government officials.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
- Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
- Led restructuring of restaurant menu and interior design, resulting in increased customer satisfaction and profits.
- Planned and executed strategies to increase customer loyalty and retention.
- Managed financial operations for streamlined efficiency, reducing overall expenses and maximizing profits.
- Streamlined back-of-house processes for improved kitchen efficiency, resulting in faster order preparation times without compromising quality standards.
- Recruited, hired, and trained talented staff to fill vacancies.
- Effectively managed payroll responsibilities while adhering to budgetary constraints, promoting cost-effective staffing practices across all shifts.
- Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
Shop Owner
Space City Graphics
08.2017 - 08.2021
- Sold as profitable business
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
Sales Associate
American Truck Sales
11.2014 - 06.2017
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Input data to Excel and Quickbooks to maintain records of profits and losses.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
Education
Associate Of Arts Business -
San Jacinto College North Campus
Houston, TX12.2017
C.E. King High School
Houston, TX05.2014
Skills
- Client relations
- Resilience under pressure
- Networking
- Demonstrating products
- Account management
- Sales training
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Hobbies
Since the age of 4 I was introduced to the sport of boxing. I trained and competed competitively. Formalily ranked #1 Team USA.
Timeline
Sales Agent
Infinity Truck Sales
01.2023 - Current
Restaurant Owner
Little Cancun
10.2018 - 06.2024
Shop Owner
Space City Graphics
08.2017 - 08.2021
Sales Associate
American Truck Sales
11.2014 - 06.2017
Associate Of Arts Business -
San Jacinto College North Campus
C.E. King High School
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