Summary
Work History
Education
Skills
References
Timeline
Generic

Gilbert Sanchez

San Diego,CA

Summary

Accomplished Chiropractic Office Assistant at 100% Chiropractic, adept in medical billing and patient relations. Excelled in enhancing patient satisfaction through effective communication and meticulous records management. Streamlined appointment scheduling, boosting office efficiency by 20%. Proven track record in HIPAA compliance and insurance verification, ensuring seamless operations and superior patient care.

Work History

Chiropractic Office Assistant

100% Chiropractic
Chula Vista, California
06.2025 - Current
  • Greeted patients to create a welcoming office environment.
  • Managed appointment scheduling and confirmed visits with clients.
  • Assisted in patient intake by gathering essential medical information.
  • Supported chiropractors during treatments with necessary tools and supplies.
  • Handled billing inquiries and processed payments accurately.
  • Verified insurance coverage for treatments to ensure proper billing.
  • Organized patient files and maintained accurate medical records.
  • Provided excellent customer service, addressing inquiries from potential new patients.
  • Educated patients on office policies and chiropractic services offered.
  • Coordinated communication between patients and healthcare providers effectively.
  • Provided support to the chiropractor with patient care needs.
  • Assisted with administrative tasks such as filing, faxing, scanning documents and mailing letters.
  • Responded to inquiries from potential new patients in a timely manner.
  • Verified insurance coverage for treatments.
  • Provided excellent customer service to ensure satisfaction of all clients.
  • Checked vital signs of patients such as blood pressure and heart rate when requested by the chiropractor.
  • Greeted patients and collected patient information.
  • Organized patient files and maintained accurate records.
  • Attended staff meetings regularly to stay informed about updates within the practice.
  • Assisted with marketing activities such as distributing flyers or creating promotional materials.
  • Performed light office cleaning duties including vacuuming, dusting furniture and emptying trash cans.
  • Maintained inventory of medical equipment used in the office.
  • Ensured compliance with HIPAA regulations regarding confidentiality of patient information.
  • Processed payments, invoices, credit card transactions and insurance claims.
  • Answered phones, scheduled appointments and managed calendars.
  • Maintained a clean and organized work area for optimal efficiency.

Education

High School Diploma -

Southwest High School
San Diego, CA
06-2017

Skills

  • Patient intake
  • Appointment scheduling
  • Medical billing
  • Insurance verification
  • HIPAA compliance
  • Customer service
  • Office administration
  • Communication coordination
  • Effective communication
  • Inventory management
  • Marketing support
  • Team collaboration
  • Appointment management
  • Time management
  • Attention to detail
  • Patient scheduling
  • Chiropractic terminology
  • Hospitality and accommodation
  • Clinical documentation
  • Document management
  • Front desk management
  • Data entry
  • Clinical medical assistance
  • Medical software applications
  • Spreadsheet tracking
  • Workload management
  • Transcription of medical notes
  • Patient relations
  • Records management
  • Computer skills
  • Patient care
  • Patient demographics
  • Healthcare compliance
  • Payment collection and processing
  • Insurance authorizations
  • Follow-up skills
  • Patient flow
  • Patient charting
  • Appointment reminders
  • Problem-solving
  • Patient referrals
  • Medical terminologies
  • Claims processing
  • Medical records maintenance
  • Medical records management
  • Patient registration
  • Industry software applications

References

References available upon request.

Timeline

Chiropractic Office Assistant

100% Chiropractic
06.2025 - Current

High School Diploma -

Southwest High School