Gilbert Silva
El Paso
Summary
Dedicated to securing a position that promotes professional growth while ensuring stability and peace of mind for personal and family well-being. Committed to contributing skills and expertise in a dynamic environment that values innovation and collaboration. Eager to embrace opportunities that challenge capabilities and support long-term career aspirations. Aiming to make a meaningful impact within an organization that prioritizes employee development and satisfaction.
Overview
13
13
years of professional experience
Work History
General Service Worker
El Paso Water
12.2023 - Current
- Facilitated water channel maintenance by removing vegetation and debris using manual tools and machinery.
- Enhanced site cleanliness by eliminating illegal dumping and transporting waste efficiently around El Paso County.
- Executed pond and dam upkeep tasks after receiving detailed instructions from supervisors, ensuring optimal functionality.
- Safely transported crew members and materials to multiple job sites, ensuring timely arrival for project execution.
- Improved water easement management by executing skilled and unskilled tasks with precision and dedication.
- Drove team and equipment to various locations, supporting smooth operations and project continuity across regions.
- Sustained environmental standards by methodically clearing trash and debris, promoting ecological balance and health.
- Assisted in maintaining infrastructure integrity through meticulous vegetation trimming and strategic channel management.
Driver/ Delivery Driver
Uber/ Door Dash
11.2017 - Current
- Ensured timely food deliveries, enhancing customer satisfaction with prompt service.
- Executed safe driving practices, adhering to traffic laws and defensive driving techniques.
- Maintained a consistent 5-star customer service rating through excellent communication and service.
- Transported customers to various destinations, prioritizing their comfort and safety during rides.
- Managed multiple food orders efficiently, optimizing routes for faster delivery times.
- Conducted vehicle inspections regularly to ensure safety and reliability on the road.
- Provided assistance with order inquiries and handled customer feedback to improve service quality.
- Collaborated with team members to coordinate schedules and streamline delivery processes.
Price Integrity Monitor/ Shipping Receiving/ Warehouse
Guitar Center
11.2017 - 12.2018
- Ensured accurate pricing on store merchandise, enhancing customer satisfaction and reducing pricing discrepancies.
- Managed daily register building and bank deposits, maintaining financial integrity and operational efficiency.
- Handled customer inquiries via phone and in-store, providing exceptional service and resolving concerns promptly.
- Processed customer checkouts efficiently when sales associates were occupied, ensuring a seamless shopping experience.
- Communicated with customers regarding unfulfilled orders, offering suitable substitutes to maintain satisfaction.
- Maintained organized paperwork and documentation, supporting smooth operations and compliance with company policies.
- Trained new employees on customer service protocols, fostering a knowledgeable and responsive team.
Superintendent
Noble General Contractors
05.2016 - 11.2016
- Oversee job sites. Coordinated contractors on a day-to-day basis to finish up site building, remodeling, and renovations. Keep a daily log of activities association to the job site. Place and pick up orders of material as needed. Perform inspections to maintain codes and ordinances.
Carpenter/Laborer
Noble General Contractors
01.2016 - 02.2016
- Worked alone or with a partner performing a variety of tasks including but not limited to: maintenance of tools, loading and unloading of materials, demolition, framing, drywall installation and patch work, texture, painting and installation of corner guards, chair rails and handicap assist products where applicable.
Warehouse/Framer
Sunsets West Inc.
01.2015 - 09.2015
- Warehouse organization, inventory, order gathering, sorting and loading of scaffold equipment for shipment to jobsites. On site setup of scaffolds at specific jobsites. Reparations of damaged field equipment in a warehouse setting. Framing as a team or on my own. Erecting walls, soffits, door frames, applying dry wall both on ground and in a Scissor lift.
Data Collector
R.A.M
09.2012 - 05.2013
- Transportation of test Team and documents via HMV to various test sites in Ft. Bliss and New Mexico. Collection and analyzation of data daily. Implementing proper documents and documentation to record all activities and information foregone in a work day. Face to Face interaction with Military Personnel and Coordination with Ranking Officers to obtain needed test data.
Education
Bachelors -
Full Sail University
01.2013
High School Diploma -
John L. Chapin High School
06-2004
Skills
- Strong work ethic
- Cleaning and sanitation
- Workplace safety
- Leadership qualities
- Initiative and Self-motivation
- Strategic planning and execution
- Goal setting and achievement
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
General Service Worker
El Paso Water
12.2023 - Current
Driver/ Delivery Driver
Uber/ Door Dash
11.2017 - Current
Price Integrity Monitor/ Shipping Receiving/ Warehouse
Guitar Center
11.2017 - 12.2018
Superintendent
Noble General Contractors
05.2016 - 11.2016
Carpenter/Laborer
Noble General Contractors
01.2016 - 02.2016
Warehouse/Framer
Sunsets West Inc.
01.2015 - 09.2015
Data Collector
R.A.M
09.2012 - 05.2013
Bachelors -
Full Sail University
High School Diploma -
John L. Chapin High School