Summary
Overview
Work History
Education
Skills
Affiliations
Additional Information
Timeline
Generic

Gilbert Simpson

Clinton Township,MI

Summary

25 years of management, administration, and training experience in the competitive industries of retail managementt. Demonstrated record of success to improving efficiency, increasing productivity, and generating profits and revenues.

Overview

29
29
years of professional experience

Work History

Merchandise Manager

Christmas Tree Shops
Utica, MI
07.2008 - 07.2018
  • Directly responsible for keeping and maintaining merchandising standards, foused on the display and presentation of the stores visual and stocking standards.
  • Oversee and manage stocking crew and planning team in implementing company guidelines.
  • Determined product lines, maintained inventory levels, managed vendors, oversaw merchandising, and supervised assistant managers.
  • Supervised and directed store operations.
  • Trained management personnel in operations and supervision.
  • Managing 4 zone managers in their efforts for store to meet quotas and collection expectations.
  • Coached and mentored employees on business development, personal growth and performance management.
  • Managed job assistance efforts for multiple stores during business support.
  • Resopnsile for humun resources, scheduling within a budget that fits withing the stores needs.Sharing responsibilities in overseeing the operations of the store, shipping and receiving, service desk and the training and developing of cashiers, looking for discrepancies in invoices that affect the bottom line and making adjustments to achieve company goals.
  • Built accessory business from 6 m to 8m within one year, achieving 4% of sales plan by recognizing need to increase merchandise depth and linear feet for spacing merchandis to meet customer needs.
  • Fast-tracked employee communications by ensuring transparency through regular progress updates.
  • Set expectations for staff to aim towards a smooth transition.
  • Received documented awards for customer service.
  • Received 9 document annual awards for perfect attendance in a ten year career to date.

Operations Manager

Old Navy
Grandville, MI
06.2000 - 06.2008
  • Managing the stores departments as well as assisting the store manager in the overall running of the store.
  • Directly responsible for the operations of the total store, human resources, scheduling, maintenance of of the building, annual reviews, front end consisting of service desk and cashiers, receiving team, invoices, Managed P&L, day-to-day operations, and payroll.
  • Reviewed/analyzed costs and operational data to ascertain company progress.
  • Managed cash flow, prepared bank deposits and handled bookkeeping; authorized payments.
  • Trained management personnel in operations and supervision.

Store Manager/Softlines Manager

Kmart Corporation
Hastings, MI
07.1990 - 06.2000
  • Managed105 sales and support staff to perform all aspects of retail store operation.
  • Coached and mentored employees on business development, personal growth and performance management.
  • Helped coordinate remodeling and relocating efforts in older stores.
  • Established priorities and expedited workflow.
  • Recruited senior management team and motivated action by autonomy with accountability.
  • Managed P&L, day-to-day operations, and payroll.
  • Effected a turnaround within first two years, transforming a 3% loss into 8% profit through effective inventory controlls and networking and cumunicating to the district manager spacing in driving the sales floor.
  • Set expectations for staff to aim towards a smooth transition.

01.1990 - 01.1995
  • Received 3 award for highest revenues and earnings in 1990-1995-1999.
  • Fast-tracked employee communications by ensuring transparency through regular progress updates.
  • Set expectations for staff to aim towards a smooth transition.
  • Performed gap analysis and business assessment; coordinated resources, and developed project plans to convert and promote business growth/productivity with newly acquired client firms.
  • Successfully converted and trained over ___ client firms and three affiliates representing $___ in annual revenue to the corporation.
  • Instituted a systematic approach to client training and continually improved project methodology.
  • Monitored employee performance, making recommendations for skill development, additional responsibility, promotion, or dismissal.
  • Problem Resolution.

Education

B.A - Buisiness Management

Northwestern University
1987

Skills

  • approach, bookkeeping, budget, business development, cash flow, client, customer service, driving, employee communications, senior management, Fast, human resources, inventory
  • levels, inventory, Managing, merchandising, networking, payroll, performance management, personnel, Problem Resolution, profit, progress, project
  • plans, promotion, receiving, retail, sales, sales plan, sales and support, scheduling, shipping, store manager, supervision, workflow

Affiliations

I have received awards of nine years of consecutive perfect attendance in the performance of my duties, also many certificates of appreciation of customer service 

Additional Information

Im willing to relocate upon request

Timeline

Merchandise Manager

Christmas Tree Shops
07.2008 - 07.2018

Operations Manager

Old Navy
06.2000 - 06.2008

Store Manager/Softlines Manager

Kmart Corporation
07.1990 - 06.2000

01.1990 - 01.1995

B.A - Buisiness Management

Northwestern University

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Gilbert Simpson