Health professional transitioning into the Beauty Space.
Overview
14
14
years of professional experience
Work History
Front Desk Receptionist
Baptist Neighborhood Hospital
2022.09 - Current
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Provided exceptional customer service, addressing inquiries and resolving issues effectively to enhance satisfaction.
Answered and directed incoming calls, providing accurate information to callers promptly.
Managed front desk operations, ensuring smooth daily workflow and positive visitor experiences.
Verified Insurance coverage.
Money Collections.
Lab Technician
Metropolitan Methodist Healthcare
2018.01 - 2022.12
Maintained laboratory equipment, calibrated instruments regularly, and troubleshot issues to ensure optimal functionality.
Cleaned and sterilized tools and equipment, enhancing specimen purity and reliability for testing.
Conducted routine laboratory tests and experiments to ensure accurate results.
Unit Clerk
Baptist Medical Center
2012.10 - 2018.07
Assisted PCA with routine vitals.
Arranged discharges and patient transportations.
Coordinated schedules for medical staff, optimizing workflow efficiency within the unit.
Prepared admissions charts and scanned records.
Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
Responded to and resolved diverse patient issues with speedy and knowledgeable assistance.
Managed patient records and ensured accuracy in documentation processes.