Summary
Overview
Work History
Education
Timeline
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Gilbert Villanueva

San Antonio,TX

Summary

Health professional transitioning into the Beauty Space.

Overview

14
14
years of professional experience

Work History

Front Desk Receptionist

Baptist Neighborhood Hospital
San Antonio, TX
09.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided exceptional customer service, addressing inquiries and resolving issues effectively to enhance satisfaction.
  • Answered and directed incoming calls, providing accurate information to callers promptly.
  • Managed front desk operations, ensuring smooth daily workflow and positive visitor experiences.
  • Verified Insurance coverage.
  • Money Collections.

Lab Technician

Metropolitan Methodist Healthcare
San Antonio, TX
01.2018 - 12.2022
  • Maintained laboratory equipment, calibrated instruments regularly, and troubleshot issues to ensure optimal functionality.
  • Cleaned and sterilized tools and equipment, enhancing specimen purity and reliability for testing.
  • Conducted routine laboratory tests and experiments to ensure accurate results.

Unit Clerk

Baptist Medical Center
San Antonio, TX
10.2012 - 07.2018
  • Assisted PCA with routine vitals.
  • Arranged discharges and patient transportations.
  • Coordinated schedules for medical staff, optimizing workflow efficiency within the unit.
  • Prepared admissions charts and scanned records.
  • Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
  • Responded to and resolved diverse patient issues with speedy and knowledgeable assistance.
  • Managed patient records and ensured accuracy in documentation processes.

Education

Phlebotomist - Certificate Number N24104507

Phlebotomy Training Specialists
San Antonio, TX
05-2024

CNA - License Number NA0061063258

Center For Excellence Nurse Aide Training
San Antonio, TX
10-2023

Associate of Applied Science - Nursing

Palo Alto College
San Antonio, TX
05-2015

Cosmetology -

Southwest School of Business & Technical Careers
San Antonio, TX
05-2004

High School Diploma -

McCollum High School
San Antonio, TX
05-2002

Timeline

Front Desk Receptionist

Baptist Neighborhood Hospital
09.2022 - Current

Lab Technician

Metropolitan Methodist Healthcare
01.2018 - 12.2022

Unit Clerk

Baptist Medical Center
10.2012 - 07.2018

CNA - License Number NA0061063258

Center For Excellence Nurse Aide Training

Phlebotomist - Certificate Number N24104507

Phlebotomy Training Specialists

Associate of Applied Science - Nursing

Palo Alto College

Cosmetology -

Southwest School of Business & Technical Careers

High School Diploma -

McCollum High School
Gilbert Villanueva