Gilbert Wolmart

Coram,USA

Summary

Accomplished Sales Vice President with a solid track record at Hogan Roof, dedicated to new client acquisition and managing customer relationships. Expertise in closing sales and problem-solving, employing negotiation skills to elevate customer experiences and team effectiveness. Regularly exceeds sales targets through proficient use of HubSpot CRM.

Overview

years of professional experience

Work History

Sales Vice President

Hogan Roof

01.2022 - Current

Responsible to build and maintain a network of sources from which to identify new sales leads. Communicate with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs and obtain authorizations with the highest level of integrity. Demonstrates the functions and utility of products or services to customers based on their needs. Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale. Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest. Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems. Provide daily, weekly and monthly sales team updates. Create, update and maintain sales team performance plans and evaluations. Discuss and participate in marketing meetings, planning, and initiatives. Provides periodic territory sales forecasts. Maintain updated knowledge on roofing products, services, and warranties. Scheduling of jobs. Knowledge of financing company applications.

Area Manager

Sleepy’s/Mattress Firm Lake Grove, NY

01.2009 - Current

Responsible for the management of district showrooms and personnel. Oversight of daily showroom operations and team of sales managers and professionals. Education, assessment and coaching of team of sales managers and professionals. Development of sales performance plans for sales professionals. Scheduling sales professionals. Addressing and resolving customer issues throughout the area. Assist in the development of showroom floor plan design and set up of merchandise in conjunction with regional management team. Assist in the development of marketing plans to increase store sales volumes in conjunction with the regional management team. Provide positive motivation and team building to drive performance results.
Sales Manager
Responsibilities include educating, assessing and satisfying customers’ bedding and bedding accessory needs. Addressing and resolving customer complaints in a timely and efficient manner. Actively pursuing open customer tickets for closure. Building and maintaining customer relationships. Executing sales performance plans. Assisting with set up and merchandising of showroom. Maintaining the professional appearance and cleanliness of the showroom. Daily cash management and deposits. Communicating with all levels of management regarding showroom merchandise and issues. Opening and closing the showroom.

Owner

Tell Someone Inc.

Coram, NY

01.2001 - Current

Responsible for overseeing daily operation, scheduling, payroll, and customer service of singing telegram and costume character entertainment company. Building and maintaining customer relationships.

Education

Marketing

Suffolk Community College

Selden, NY

Skills

New client acquisition
Customer base management
Issue resolution skills
Expert negotiation tactics
Closing sales effectively
Prospecting through cold calls
Drone piloting skills
Winning mindset in sales
Assessing customer needs

Creating exceptional customer experiences
Effective sales and price presentations
Team building capabilities
Proficient in Microsoft Office Suite
Experienced with HubSpot CRM
Knowledgeable in Rooflink CRM and Siesta CRM
Sales strategy
Customer relationship management
Performance evaluation

References

References are available on request.

Accomplishments

Increased Sleepy’s Patchogue store (mid volume rated) revenue 10% in 2010.
Increased Sleepy’s Lake Grove store (high volume rated) revenue 5% in 2011, 7% in 2012, 15% in 2013.
Improved and maintained Sleepy’s/Mattress Firm Lake Grove store ranking from #3 to #1 in the area from 2011-2016, 2020 - 2022
Improved and maintained Mattress Firm Riverhead store ranking from to #1 in the area 2017-2019
Consistently drove individual sales by 15% or greater annually.
Ranked #2 overall area salesperson 2010-2015.
Ranked #1 overall area salesperson 2016-2022
Ranked #1 in accessory sales 2012, 2013, 2014, 2016, 2017, 2020, 2021, 2022
Sleepy’s Annual Star Performer 2011, 2012, 2013, 2014, 2015, 2016

Timeline