GILBERTO ABAD

• Responsible for safe operation for equipment pre/post trip inspection
• Uphold highest industry standards of honesty, integrity, safe driving, aware of surroundings during route morning day and night
• Provided excellent customer service to clients resulting in repeat clients
• Provided clients with top of the line customer service answering questions, concerns and follow ups
• Multi task by servicing customers businesses up to or over 40 stops per day
• Work with commercial and residential clientele on a regular basis
• Able to quickly adapt and adjust to changes throughout the day while maintaining a positive and professional outlook
• Performed post-trip truck inspection, cleaned cab of any trash or spills incurred en route and turned in vehicle condition report.
• Immediately reported any unsafe situations or service related issues to dispatcher or supervisor.

Install and remove body panels, doors and fenders of vehicles

Prepare estimates for vehicle repairs and provide detailed documentation for customer review

Fill, sand and smooth surfaces to prep for painting

Inspect new and refurbished parts of repair to verify correctness and quality

Evaluate OEM manufactured parts and service documentation to identify parts to order

Mitchell 1 auto software experience

Document work with video and pictures file and store for records

Skilled at working independently and collaboratively in a team environment.

Self-motivated, with a strong sense of personal responsibility.

• Responsible for equipment pre/post trip inspection for safe operating for days route
• Responsible for delivery of fragile and temperature sensitive food products in a tractor trailer
• Servicing all of of southern california ( LA ,Orange County , San
• Bernardino County, Desert, San Diego County)
• Professional and punctual when meeting and servicing customers
• Clerical and Office experience with AS400
• Creating routes for drivers
• Used as mentor for new drivers
• Ensured compliance with health, safety, and sanitation standards., Worked to provide customers with the highest quality food, beverage, and service experience
• Ensured proper delivery times for all events and coordinated travel for deliveries
• Worked in collaboration with other departments to ensure exceptional customer service with the delivery of high-end items
• Responsible for billing and accepting cash or check payments
• Completed on-time deliveries by choosing best and most efficient routes.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.

• Completed on-time deliveries by choosing best and most efficient routes.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Managed customer inquiries and complaints in polite and professional manner.
• Verified accuracy of all deliveries against order forms.
• Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
• Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
• Promoted customer satisfaction by addressing or escalating concerns for quick resolution.

• Safe loading and unloading of vehicles to and from Rail yard to dealerships
• Safe and clean driving record
• Professional and punctual when meeting with customers
• Twic Card
• Class A

• Responsible for filing and sorting rail road inventory and manifests
• Emailing 3rd party vendors
• Pre and post vehicle inspection
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Interacted with customers by phone, email, or in-person to provide information.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Mentored, trained and supported new staff members in office policies and procedures.

• Worked as a positive and hardworking team member in the busy auto-body shop
• Communicated with Insurance Companies and Auto Companies regarding the vehicle's condition and damages
• Identified and assessed auto damage and informed clients about necessary repairs.
• Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
• Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
• Followed standard operating procedures to achieve consistent quality of work.
• Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
• Utilized collision repair hammers, welders and grinders to address bodywork needs.
• Prepared cost estimates for vehicle repairs and provided detailed documentation for customer review.
• Installed and repaired body panels, doors, hoods, fenders, bumpers and other parts.