Gilberto Armenta
San Bernardino,CA
Summary
Dynamic and results-oriented professional with a diverse background in dispatching, production scheduling, and project management. Possessing three years of hands-on experience in coordinating dispatch operations followed by two years of expertise in production scheduling and project management roles. Proven ability to effectively manage resources, optimize workflows, and drive project success within deadline-driven environments. Adept at fostering collaboration across cross-functional teams to achieve operational efficiency and deliver exceptional results. Seeking to leverage comprehensive skills and experiences to contribute to the continued success of a forward-thinking organization.
Overview
5
5
years of professional experience
Work History
Transportation Manager
Rinker Materials Concrete Pipe
02.2024 - Current
- Efficiently managed dispatch operations, ensuring timely and accurate allocation of resources to meet customer demands.
- Liaised with drivers, field personnel, and clients to coordinate schedules and resolve issues, resulting in improved customer satisfaction.
- Implemented strategies to optimize route planning, resulting in reduced fuel consumption and increased productivity.
- Maintained records of dispatch activities and generated reports to track performance metrics and identify areas for improvement.
Transportation Manager / Project Manager
Thompson Pipe Group
08.2021 - 09.2023
- Dispatch manager that oversees daily operations for the company's fleet of 20 drivers, including route coordination, payroll, purchasing and receiving, and raw materials tracking
- Identified market opportunities, built relationships with owners and potential clients, and partnered with customers relying on product knowledge and experience to support bid specifications and close sales
- Proactively pursued and fostered relationships with the appropriate representatives of contractors and owners who benefited from our products
- Ensured all activities and opportunities are tracked in our CRM system and updated on time
- Report maintenance and repair needs for transportation vehicles and equipment
- Create and enforce policies and procedures for entire logistics team
- Establish transportation cost standards and economical shipping practices
- Consistently meet company and department objectives within budget and time constraints
- Defined project scope, goals, and deliverables
- Created detailed project plans, including timelines and resource allocation
- Selected suppliers, negotiated contracts
- Created production schedules that outlined when and how products will be manufactured
- Ensured all necessary resources such as materials and labor are available and allocated efficiently to meet production goals
- Served as a liaison between the production team and sales team to keep production and due dates on track
- Used comprehensive data to meet companies budget
- Optimized inventory needs such as steel, aggregate, and gaskets.
Customer Service Representative
XPO Logistics
10.2019 - 08.2021
- Provided professional customer service to internal and external customers, collaborating with sales team members and dispatch team to execute distribution and pick-up operations for hundreds of customers each month
- Remained calm and professional in stressful circumstances and effectively diffused tense situations
- Developed strong customer relationships to encourage repeat business.
Business Development Associate
Rainbow International
06.2019 - 10.2019
- Accomplished Business Development Representative offering expertise in marketing, sales, and operations
- Consults with customers, builds strong relationships, and increases hard sales numbers
- Managed client database to maintain accurate information
- Prepared monthly sales reports for distribution to the team
- Prepared contracts and completed sales with new and existing clients
- Communicated daily schedule and delegated work to employees.
Education
BA - PUBLIC RELATIONS
San Bernardino
San Bernardino, Cal01.2019
Skills
- Dispatch Operations Management
- Production Scheduling
- Project Planning and Execution
- Resource Allocation
- Cross-functional Collaboration
- Deadline Adherence
- Problem-solving
- Communication and Interpersonal Skills
- Team Leadership and Motivation
- Attention to Detail
- SAMSARA
Languages
Spanish
Native or Bilingual
Timeline
Transportation Manager
Rinker Materials Concrete Pipe
02.2024 - Current
Transportation Manager / Project Manager
Thompson Pipe Group
08.2021 - 09.2023
Customer Service Representative
XPO Logistics
10.2019 - 08.2021
Business Development Associate
Rainbow International
06.2019 - 10.2019
BA - PUBLIC RELATIONS
San Bernardino
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