Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gilberto A. Rodriguez

Army Sergeant
Bronx,NY

Summary

Demonstrated success in training team members, conducting evaluations and reviewing records. Excellent attention to detail, safety-driven and disciplined with a remarkable work ethic. Uses independent decision-making skills and sound judgment to positively impact company success. Boosts team morale and ensures subordinates are equipped with essential tools for success.

Overview

11
11
years of professional experience
23
23
years of post-secondary education
2
2
Languages

Work History

Enlisted Soldier (Sergeant)

Army
10.2021 - Current
  • Trained approximately 20 incoming recruits in essential soldiering skills, fostering a strong foundation for their military careers.
  • Improved team morale by consistently providing clear communication and implementing positive reinforcement strategies.
  • Collaborated with fellow soldiers from NATO countries during joint exercises on a rotation to Poland, demonstrating adaptability and teamwork capabilities.
  • Performed as Section Chief during situational training exercises and table certifications.
  • Provided strategic plotting and navigation for warfare areas.

Teamleader/Manager

Target
09.2020 - 08.2021
  • Trained approximately 13 in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Established team priorities, maintained schedules and monitored performance to maximize business success.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Implemented efficient workflow processes and set clear performance expectations.

Closing/Inbound/Stockroom Organizer/ Cashier

Target
11.2019 - 08.2020
  • Demonstrated exceptional time management skills while working on multiple projects simultaneously without compromising quality or deadlines.
  • Streamlined checkout process for increased efficiency and reduced waiting times, ensuring customer satisfaction.
  • Developed rapport and strengthened brand loyalty by offering personalized service.
  • Enhanced shopping experience for over 30 customers a day by providing product information and location assistance.

Customer Service

Bravo Kosher pizza
08.2014 - 09.2019
  • Boosted company reputation by delivering exceptional customer service to roughly 300 or more clients a day.
  • Immediately brought critical issues to customer service manager for resolution.
  • Gained and maintained department product knowledge to facilitate customer service.
  • Provided exceptional service to customers with special inquiries.

Trumpet Player

Family Mariachi band
09.2013 - 08.2014
  • Maintained perfect playing form for consistent sound quality.
  • Increased band's repertoire by consistently learning new pieces and mastering various musical styles.
  • Led 10 solo pieces and impressed the audience by consistently improving performances in a short amount of time.

Education

No Degree - Community Health

Hostos Community College
The Bronx, NY
05.2001 - 03.2020

High School Diploma -

H.E.R.O. High School
The Bronx, NY
05.2014 - 06.2018

Skills

    Strong communication skills

    Great leadership skills

    Quick learner

    Hard-working/disciplined

    Task-oriented

    Teamwork and loyalty

    Positive attitude

    Language skills

    Risk assessments

    Staff development

Timeline

Enlisted Soldier (Sergeant)

Army
10.2021 - Current

Teamleader/Manager

Target
09.2020 - 08.2021

Closing/Inbound/Stockroom Organizer/ Cashier

Target
11.2019 - 08.2020

Customer Service

Bravo Kosher pizza
08.2014 - 09.2019

High School Diploma -

H.E.R.O. High School
05.2014 - 06.2018

Trumpet Player

Family Mariachi band
09.2013 - 08.2014

No Degree - Community Health

Hostos Community College
05.2001 - 03.2020

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Gilberto A. RodriguezArmy Sergeant