Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Cardiac Monitor Technician
Memorial Hospital West
09.2021 - Current
Monitored patient conditions during surgery by observing EKG readings and other vital signs.
Implemented and developed workflow planning procedures regarding health and safety protocols.
Compared posted strips to previous strips to notify nursing staff of drastic changes.
Conducted qualitative analysis of records to verify accuracy, internal consistency and correlation of recorded data.
Attached electrodes to patients' bodies and recorded electrical impulses from heart to perform EKGs.
Guided junior staff on how to compare and interpret rhythm strips.
Updated patients' records with readings taken from heart monitors or EKGs.
Maintained medical supplies and equipment needed to provide patient care.
Discharged patients from system by creating discharge letters and reports for physicians and office staff.
Reviewed patient information to determine normal and abnormal heart patterns.
Cleaned and maintained heart monitors and EKG machine to remove dirt from electrodes for accurate measurements.
Monitored patients on telemetry by computer or transtelephonically.
Monitored patients' blood pressure and heart rates before, during and after procedures.
Assisted in training technicians, medical students or other staff members.
Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
Calibrated, troubleshot or repaired equipment and corrected malfunctions.
Recorded observations and baseline measurements to maintain accurate medical records.
Educated patients on cardiac conditions and treatments in easy-to-understand terminology.
Compared measurements of heart wall thickness and chamber sizes to evaluate conditions and identify abnormalities.
Communicated test or assessment results to medical professionals.
Cardiac Monitor Technician & Medical Supply Tech
Jackson Memorial Hospital
04.2023 - 12.2024
Monitored patients' heart rhythms and functions through cardiac monitoring strips.
Collaborated with healthcare team to maintain quality patient care.
Served as a dependable resource for nurses and other healthcare staff, providing guidance on proper lead placement and interpretation of cardiac monitor findings.
Trained and supervised new cardiac monitor technicians on best practices and safety measures.
Cleaned and sterilized equipment after each appointment, changed batteries and checked for malfunctions.
Assisted in saving lives through efficient recognition and reporting of life-threatening arrhythmias.
Improved patient care by accurately interpreting and reporting cardiac monitor readings.
Demonstrated strong attention to detail while analyzing complex waveform patterns for abnormalities or changes in patient condition.
Interpreted tests and identified arrhythmias and heart abnormalities on patient's EKG and reported to cardiologist.
Facilitated smooth transitions between shifts by providing comprehensive handover reports detailing any significant events or observations during monitoring periods.
Helped maintain departmental efficiency by promptly troubleshooting technical issues with monitoring systems or software applications when they arose.
Maintained accurate and detailed records of patient information and treatments.
Closely monitored patient condition during tests and alerted cardiac nurse if patient became stressed or conditioned worsened.
Enhanced communication between medical staff by providing timely updates on patient cardiac status.
Streamlined workflow processes by maintaining an organized workstation and prioritizing tasks efficiently.
Participated in case reviews, sharing expertise on cardiac monitoring techniques with fellow technicians and medical professionals.
Identified and documented data trends of pacers and AICDs, analyzing results and reporting issues.
Ensured proper functioning of monitoring equipment through regular maintenance checks and calibrations.
Reduced response time for critical events with vigilant monitoring of cardiac rhythms and alerts.
Contributed to a safer hospital environment by adhering to strict infection control protocols when handling equipment.
Promoted a positive work culture through active participation in staff meetings, trainings, and peer evaluations.
Provided assistance to electro physiologist, supporting timely processing of orders and cases.
Educated patients on testing and preparation steps prior to procedure.
Monitored patient activity during stress test to record data.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Conducted routine equipment inspections to ensure functionality and compliance with safety standards, maintaining a safe environment for patients and staff.
Provided exceptional customer service to internal staff members who required assistance accessing needed supplies or navigating inventory systems.
Collaborated with clinical staff to identify frequently used items, optimizing stock levels accordingly for increased efficiency.
Established strong working relationships between procurement teams at multiple facilities within our network to share best practices and collaborate on bulk purchasing opportunities.
Prepared emergency kits for various departments within the hospital, ensuring readiness during critical situations.
Assisted in developing annual budgets for medical supply purchases based on historical usage data and anticipated needs of each department within the facility.
Streamlined medical supply ordering process to reduce waste and save costs for the facility.
Conducted thorough research on new medical products, staying informed about industry advancements that could benefit the facility''s operations or patient outcomes.
Developed a user-friendly ordering system for clinical departments to easily request needed supplies, streamlining the overall procurement process.
Effectively managed medical supply returns and exchanges, ensuring prompt resolution of issues to minimize delays in patient care.
Maintained a clean and organized storage area, ensuring easy access to medical supplies when needed.
Implemented a more effective system for tracking expiration dates, reducing instances of expired products being used in patient care.
Assisted healthcare professionals in locating necessary supplies, contributing to efficient patient care.
Coordinated with vendors for timely delivery of medical supplies, avoiding stockouts and minimizing disruptions to patient care.
Served as a resource for clinical staff on proper usage and storage of medical supplies, contributing to improved safety and protocol adherence within the facility.
Trained new Medical Supply Technicians on proper inventory management procedures, ensuring consistency across the team.
Monitored inventory levels to keep all medical equipment properly stocked.
Provided support to medical staff in resolving medical equipment problems.
Enhanced accuracy in tracking supplies with meticulous record-keeping and regular audits.
Mechanic Supervisor
Miami Lakes Automall
01.2020 - 09.2021
Led shift meetings and briefings at shift turnover to share important information.
Prioritized tasks to plan and delegate work to reduce delays and increase productivity.
Resolved customer concerns and team member issues through email communication.
Inspected completed work and monitored compliance with regulations and standards.
Communicated job status and estimated completion times.
Developed and implemented processes and procedures to support superior operations, task delegation and cost reduction.
Used computer maintenance program to produce repair orders and charge out parts.
Evaluated staff based on productivity, workmanship and safety record to address areas needing improvement.
Documented and updated maintenance records, documents and work order logs.
Mentored and coached team to motivate, educate and enhance performance.
Maintained optimal supply levels to meet expected demands without overreaching budget targets.
Coordinated efficient maintenance schedules to keep systems running at peak levels.
Delegated work to staff, setting priorities and goals.
Inspected completed work to assess quality and identify skill gaps.
Oversaw workforce schedules and allocated resources in order to achieve project goals.
Customer Service Associate
Lowes
05.2020 - 12.2020
Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
Met and exceeded productivity targets by handling every interaction with top-notch customer service.
Addressed inquiries, resolved customer issues and managed customer relations.
Educated customers on special pricing opportunities and company offerings.
Rolled out operational improvements and solutions to deliver top-notch customer service.
Explained benefits, features and recommendations to maximize client retention.
Improved customer service wait times to mitigate complaints.
Developed and organized electronic files to maintain customer service-related documents.
Assisted customers with making payments or establishing payment plans to bring accounts current.
Trained new hires on products and services, best practices and protocols to reduce process gaps.
Reviewed account and service histories to identify trends and resolve issues.
Consulted with customers regarding needs and addressed concerns.
UPS Ramp Agent
Swissport
04.2019 - 12.2020
Oversaw and managed loading, unloading and security of aircraft cargo.
Operated conveyor belts, push-back tractors and aircraft tugs daily.
Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
Loaded and unloaded aircraft cargo, passenger baggage and freight.
Collected, sorted and checked baggage tags against flight lists.
Coordinated day-to-day schedules, tasks and positions for ground crew.
Protected customers' baggage from loss, theft and damage.
Positioned and pushed aircraft from remote airport locations to specified areas for operation.
Fueled multiple models of commercial and private aircraft with Avgas and jet fuels for departure flights.
Maintained on-time connections by guiding aircraft to and from gate positions.
Operated equipment to support on-ground operations in between flights.
Used scanners to track parcel information, condition or receipt.
Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
Checked cargo before transportation and determined if items adhered to proper regulation standards.
Used digital database to keep records of units and stock moved.
Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
Reviewed work orders before starting work to determine necessary materials and meet deadlines.
Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
Tagged and wrote identifying information on containers, boxes and cargo.
Ramp Agent
Triangle Service
01.2019 - 09.2019
Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
Operated conveyor belts, push-back tractors and aircraft tugs daily.
Positioned and pushed aircraft from remote airport locations to specified areas for operation.
Protected customers' baggage from loss, theft and damage.
Coordinated day-to-day schedules, tasks and positions for ground crew.
Collected, sorted and checked baggage tags against flight lists.
Operated equipment to support on-ground operations in between flights.
Connected electrical power units and service hoses to aircraft.
Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Collaborated with other movers when loading large equipment to prevent potential accidents.
Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
Secured items in truck by strapping over protective padding.
Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
Placed bracing, straps and other protective devices onto items in transit to prevent damage.
Valet Parking Attendant
Lone Star
06.2018 - 01.2019
Explained parking rates and retrieval procedures to guests upon arrival.
Handled cash transactions accurately, ensuring proper payment for services rendered.
Demonstrated excellent driving skills, safely navigating through busy traffic conditions while transporting vehicles.
Maintained accurate records of parked vehicles'' locations within the designated area, ensuring faster retrievals.
Upheld company policies consistently, ensuring adherence to dress code, punctuality, and professional conduct standards among staff members.
Contributed to positive guest experiences by offering prompt assistance and addressing concerns effectively.
Achieved efficient workflow through clear communication with fellow team members during peak hours of operation.
Issued ticket stubs and placed numbered tags on windshields to assist customers with locating vehicles.
Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
Prevented potential accidents by adhering to strict safety protocols when operating vehicles in confined spaces.
Assisted in training new employees, sharing best practices for safe driving techniques and exceptional customer service skills.
Reduced wait times for customers by quickly identifying their vehicles upon arrival at the valet stand.
Ensured vehicle safety by performing thorough inspections before and after each parking assignment.
Used softwear to record customer name, make and model of vehicle and length of stay, maintaining up-to-date log.
Answered general questions about parking fees, facilities, and directions.
Parked and retrieved automobiles, successfully driving both manual and automatic vehicles.
Inspected vehicles prior to parking and during retrieval to detect damage.
Facilitated vehicle flow by managing traffic control and parking in assigned area.
Promoted hotel services and amenities, contributing to increased revenue from guest bookings and referrals.
Maintained a clean work environment, keeping the valet area free of debris and hazards.
Lifted and removed barricades to open or close parking areas.
Prevented unauthorized access to guest vehicles by diligently monitoring the parking area and reporting suspicious activity.
Increased customer loyalty by providing personalized service based on individual preferences and needs.
Patrolled area to prevent thefts of parked cars or items in cars.
Expedited vehicle retrieval process by utilizing an effective key management system for quick access to keys when needed.
Improved overall efficiency of the valet operation by suggesting improvements in processes or equipment utilized.
Kept parking lot usage orderly by enforcing parking regulations.
Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
Used hand signals or flashlights to direct motorists to parking areas or parking spaces.
Monitored parking space availability to direct customers to open spots quickly.
Cook
Figs & Mozzarella
01.2018 - 06.2018
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Prepared food items in compliance with recipes and portioning control guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Reduced food waste significantly by implementing proper portion control and storage techniques.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Communicated closely with servers to fully understand special orders for customers.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
Contributed to positive guest experiences by accommodating special dietary needs and requests.
Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
Supported kitchen staff training and development, leading to increased productivity and efficiency.
Showcased excellent knife skills for precise cutting and preparation of various ingredients.
Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
Kennel Technician
PetLand
01.2017 - 12.2017
Walked animals outside to avoid accidents in play areas or bedding.
Followed consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.
Supported animal health by keeping areas clean, neat and properly sanitized.
Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
Maintained clean and orderly play yards, kennels and cages.
Stayed on top of laundry, sweeping and disinfection protocols.
Treated superficial wounds and called in veterinarian assistance for more complex concerns.
Walked dogs while enforcing good behavior and manners.
Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
Managed medical intervention and therapy for specific animals in collaboration with veterinarian.
Prepared food to meet needs of animals under care with appropriate meals.
Kept dogs safe by remaining alert to environmental conditions and nearby animals.
Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
Explained lodging, grooming and care services to pet owners and cross-sold specialty products.
Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
Created consistent workflows by assisting with washing, drying and folding duties.
Promoted optimal animal health by feeding and watering on regular schedule.
Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.