Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

GILBERTO RAMOS

Bronx,NY

Summary

To obtain a fulltime position in which I am able to use my skills in the best possible way for achieving the company’s goals.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Journeyman

Amato’s Quality Carpet Inc
01.2012 - Current
  • Installed carpet, hardwood,Tile, VCT/LVT and Linoleum flooring in commercial and residential buildings.
  • Spread adhesive cement over floor to prevent board joint wearing.
  • Measured and cut wood pieces using hand saws and powered saws.
  • Cut and trimmed flooring to fit around obstacles and within tight spaces.
  • Performed necessary subfloor preparation tasks such as leveling, cleaning, and moisture testing prior to hardwood floor installation.
  • Stripped and refinished hard surface floors to maintain quality condition and appearance.
  • Conducted detailed measurements and calculations for accurate material estimation, minimizing waste during construction.
  • Showcased versatility by skillfully executing various types of hardwood floor installs including nail-downs, glue-downs, floating methods.
  • Conducted thorough post-installation inspections to guarantee proper alignment, leveling, and finishing of installed floors.
  • Followed established job site safety regulations and maintained safe and clean work area.
  • Mentored apprentice carpenters, providing guidance on best practices for improved skill development and work efficiency.
  • Completed projects on schedule, ensuring timely communication with clients regarding progress updates and potential delays.
  • Transported materials and tools from work truck to project areas and organized supplies based on likely needs.
  • Worked closely with other trade professionals on job sites, fostering teamwork and efficient coordination of tasks among different teams.
  • Provided exceptional customer service by addressing client concerns and answering questions about flooring options, maintenance, and care.
  • Skilled in reading blueprints, schematics, and specifications to ensure accurate construction according to design plans.

Porter

BELFOR Property Restoration
01.2010 - 01.2012
  • Cleaned and organized building areas as required.
  • Maintained building exteriors for professional, clean presentation standards.
  • Completed sweeping, mopping, and window-cleaning.
  • Performed general landscaping duties such as lawn care, snow removal, or leaf raking when necessary.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Operated buffers and burnishers to clean and polish floors.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Supported housekeeping staff by stocking supplies, removing trash, and handling laundry tasks as needed.
  • Replaced light bulbs, tested alarms and unclogged toilets for good general maintenance.
  • Maintained clean and safe lobby areas, contributing to welcoming environment for guests.
  • Maintained exterior curbside appeal for improved first impressions on prospective tenants.
  • Facilitated positive first impression through warm greeting and efficient service upon guest arrival.
  • Ensured optimal cleanliness, promptly clearing hallways and public spaces of debris and obstacles.
  • Improved inventory management of cleaning supplies and guest amenities through careful monitoring.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Increased efficiency in daily operations by organizing storage rooms, maintaining inventory of supplies, and replenishing stock as needed.
  • Promoted positive work atmosphere through effective communication with team members across various departments within the hotel setting.
  • Increased workplace safety by immediately reporting potential hazards.
  • Improved overall cleanliness standards within the property by performing routine maintenance tasks such as changing light bulbs, fixing minor repairs, or reporting larger issues to management.
  • Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
  • Streamlined waste management process by timely collection, sorting, and disposal of trash and recycling materials.
  • Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
  • Implemented preventative measures for pest control through regular inspection of units, common areas, and exteriors.
  • Contributed positively towards tenant retention rates by consistently delivering exceptional customer service.
  • Improved resident satisfaction by responding quickly to maintenance requests and resolving issues efficiently.
  • Ensured safety and security of residents by monitoring building access and promptly addressing any concerns or incidents.
  • Adhered to company safety regulations and OSHA requirements.
  • Upheld a high standard of customer service when interacting with residents, addressing their needs professionally and courteously.
  • Assisted with move-ins and move-outs, coordinating with tenants to minimize disruption and maintain property condition.
  • Supported building management team in maintaining compliance with local regulations regarding occupancy standards and fire safety procedures.
  • Greeted guests with warmth and professionalism for friendly, helpful service.
  • Reduced maintenance costs by proactively identifying small repair issues before they escalated into larger problems.

Deli Clerk

Western Beef Supermarket
01.2009 - 01.2010
  • Used kitchen electronic appliances and items efficiently, such as mixers, grills, ovens, etc.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained a clean working environment at all times.
  • Adhere to the protocols and regulations as prescribed by the food industry, regulating body related to storing, preparing and selling food items.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
  • Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
  • Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
  • Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
  • Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
  • Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
  • Assisted customers with product selection, sharing knowledge on deli items to guide their choices.
  • Maintained strict adherence to health and safety guidelines, ensuring safe shopping and working environment.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

Education

GED -

03.2008

Skills

  • Flooring Installation and Repair
  • Painting
  • Window Installation and Repair
  • General Maintenance
  • Carpentry
  • Wall Installation and Repair
  • Bilingual
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Time management
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Organizational skills
  • Calm under pressure
  • Problem resolution

Certification

OSHA 30

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Journeyman

Amato’s Quality Carpet Inc
01.2012 - Current

Porter

BELFOR Property Restoration
01.2010 - 01.2012

Deli Clerk

Western Beef Supermarket
01.2009 - 01.2010

GED -

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GILBERTO RAMOS