Microsoft Office
Gilbert Rukundo
Business Banking Specialist
Summary
Results-oriented professional with expertise in financial analysis, credit review, risk management, customer relationship management, and marketing. Experienced in corporate banking, SME and Business Banking, with a track record of driving business growth. Skilled in project concept note and proposal writing. Seeking opportunities to contribute to organizational success and deliver high standards of performance
Overview
16
16
years of professional experience
4
4
Languages
Work History
Head of Finance for Growth and Jobs
Access To Finance Rwanda
Kigali, Rwanda
02.2022 - 06.2023
- Led the development and implementation of projects under the Finance for Growth & Jobs pillar, ensuring that a comprehensive portfolio of impactful projects is developed and implemented to high standards.
- Provided thought leadership to the team and community on how to drive financial market development and inclusiveness; led the development of the pillar strategy and annual work plans & budgets.
- Led the review and continuous development of the project pipeline to ensure utilization of funds and achievement of output, outcome, and impact targets.
- Coordinated the projects roll-out by ensuring results achievement and appropriate risk management risks ensuring that learning from projects is fully utilized to maximize impact and innovation.
- Managed the finances associated with the pillar, aiming to maximize the efficiency achieved with the available resources; managed risks arising from the work in the pillar and ensured compliance with policies and donor requirements.
- Set clear pillar objectives and developed effective strategies to achieve targeted goals.
Head of Business Banking
Banque Populaire Du Rwanda Plc
Kigali, Rwanda
07.2017 - 02.2022
- Set the strategic agenda for the Business Banking Department, focusing on balance sheet growth, customer acquisition, and profit targets.
- Developed and implemented the SME Segment strategy to maximize revenue and manage costs effectively.
- Built and maintained high-quality advisory relationships, driving sustainable growth and customer retention.
- Championed customer-led propositions, cross-selling, and consistent customer service.
- Ensured compliance with policies, procedures, and regulatory requirements.
- Led, motivated, and developed a high-performing Business Banking team.
- Demonstrated leadership skills in developing and implementing creative financial solutions to address customers' needs.
- Strengthened communication skills through regular interactions with others.
- Cultivated interpersonal skills by building positive relationships with others.
- Provided professional services and support in a dynamic work environment.
Head of Corporate Banking
Guaranty Trust Bank
Kigali, Rwanda
06.2015 - 06.2017
- Developed and implemented the Bank's business performance strategy, focusing on asset and liability growth, profitability, and risk management.
- Built and maintained strategic relationships with corporate clients, driving market share and customer retention.
- Led the Corporate Banking Group, Commercial Banking Group, and SME Banking teams.
- Ensured customer satisfaction, supervised team performance, and delegated authority effectively.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Identified opportunities to improve business process flows and productivity.
- Developed financial dashboards to provide insights into key performance indicators.
- Collaborated with C-level executives and stakeholders to develop the Corporate Banking strategy for the Bank
- Evaluated and negotiated term sheets to procure favorable terms to customers and prospects.
- Developed strategic plans for day-to-day operations.
Head of SME (Small and Medium Enterprises) Banking
Guaranty Trust Bank
Kigali, Rwanda
01.2015 - 05.2015
- Developed, Coordinated and implemented the SME Banking Performance strategy.
- Ensured customer satisfaction, supervised team performance, and delegated authority effectively.
- Built and maintained strategic relationships with small and medium business clients, driving market share and customer retention.
- Collaborated with management to identify and prioritize new business concepts.
- Monitored and tracked relationship managers and officers performance to identify improvement opportunities.
- Supported credit proposal prepared by relationship managers and officers for approval by the credit committee
- Developed and presented business cases, presentations and reports to senior management.
- Identified and recommended new products based on market research and customers' analysis.
Relationship Manager
Guaranty Trust Bank
Kigali, Rwanda
06.2014 - 12.2014
- Structured credit facilities, analyzed financial statements, and presented business proposals to the Credit Committee.
- Managed corporate customer relationships, monitored compliance with credit agreements, and maximized customer acquisition.
- Prepared and presented monthly profitability reports and identified prospective customers.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
Account Relationship Manager
Access Bank
Kigali, Rwanda
09.2008 - 06.2012
- Developed and managed customer relationships, structured credit facilities, and analyzed financial statements.
- Monitored corporate customer activities, ensured compliance, and presented business proposals to the Credit Committee.
- Increased customer base, liability, and income, and identified profitable customers for the bank.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Monitored customer feedback and generated reports to identify areas of improvement.
Assistant Accountant
Office Rwandais Du Tourisme Et Des Parcs Nationaux
Kigali, Rwanda
04.2008 - 09.2008
- Reviewed general ledger entries and assessed accuracy.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Prepared financial statements and tax reports
Client Support Officer
B+ Business Solutions
Kigali, Rwanda
01.2007 - 02.2008
- Conducted training on accounting software for Governmental Institutions' accountants.
- Implemented accounting software for Government institutions and provided client support.
- Reached out to customers after completed sales to suggest additional service or product purchases.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Education
MBA - International Business
Cardiff Metropolitan University
United Kingdom 01.2013 - 2014.05
BBA - Finance
School of Finance And Banking
Rwanda 07.2002 - 2006.12
High School Diploma -
APE RUGUNGA & COLLEGE SAINT ANDRE
Rwanda 01.1996 - 2001.07
Skills
Sales
undefinedSoftware
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Head of Finance for Growth and Jobs
Access To Finance Rwanda
02.2022 - 06.2023
Head of Business Banking
Banque Populaire Du Rwanda Plc
07.2017 - 02.2022
Head of Corporate Banking
Guaranty Trust Bank
06.2015 - 06.2017
Head of SME (Small and Medium Enterprises) Banking
Guaranty Trust Bank
01.2015 - 05.2015
Relationship Manager
Guaranty Trust Bank
06.2014 - 12.2014
MBA - International Business
Cardiff Metropolitan University
01.2013 - 2014.05
Account Relationship Manager
Access Bank
09.2008 - 06.2012
Assistant Accountant
Office Rwandais Du Tourisme Et Des Parcs Nationaux
04.2008 - 09.2008
Client Support Officer
B+ Business Solutions
01.2007 - 02.2008
BBA - Finance
School of Finance And Banking
07.2002 - 2006.12
High School Diploma -
APE RUGUNGA & COLLEGE SAINT ANDRE
01.1996 - 2001.07
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