Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gilda Hahn

Kissimmee,FL

Summary

To seek and maintain full-time or part time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

20
20
years of professional experience

Work History

Private Nanny

Moak Family
04.2023 - Current
  • Organized engaging activities that incorporated age-appropriate educational components for cognitive development.
  • Encouraged social interactions through playdates, group outings, and community events.
  • Implemented daily routines for optimal child development and created a structured environment.
  • Promoted healthy eating habits by preparing nutritious meals and snacks on a daily basis.

Front Desk Agent

The Women Center
07.2022 - 10.2022
  • Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Check in - Check out
  • Insurance control.

Airport Passenger Service Agent

Avianca Airlines
05.2007 - 10.2007
  • Collaborated closely with team members to achieve excellence in overall airport operations.
  • Enhanced passenger satisfaction by efficiently managing check-in and boarding processes.
  • Promoted positive passenger experiences during irregular operations by assisting stranded travelers with rebooking options or hotel accommodations when necessary.
  • Coordinated seamless transitions between arriving flights by communicating effectively with ground staff regarding connecting passengers.
  • Assisted passengers with special needs, providing compassionate care and facilitating smooth travel experiences.

Airport Passenger Service Agent

KLM
03.2004 - 10.2004
  • Collaborated closely with team members to achieve excellence in overall airport operations.
  • Enhanced passenger satisfaction by efficiently managing check-in and boarding processes.
  • Coordinated seamless transitions between arriving flights by communicating effectively with ground staff regarding connecting passengers.
  • Expedited ticketing procedures for quicker processing times and reduced wait times for customers at the counter.
  • Reduced missed flights through proactive communication of boarding times and gate changes to waiting passengers.
  • Assisted passengers with special needs, providing compassionate care and facilitating smooth travel experiences.

Education

Associate of Arts - Marketing

Monica Herrera
Guayaquil, Ecuador
01.1994

Skills

  • Social integration
  • Customer Service
  • Problem Resolution
  • Coordination
  • Problem-solving abilities

Languages

Spanish
Native or Bilingual
English
Professional Working
German
Professional Working

Timeline

Private Nanny

Moak Family
04.2023 - Current

Front Desk Agent

The Women Center
07.2022 - 10.2022

Airport Passenger Service Agent

Avianca Airlines
05.2007 - 10.2007

Airport Passenger Service Agent

KLM
03.2004 - 10.2004

Associate of Arts - Marketing

Monica Herrera

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Gilda Hahn