Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gilda Nollenberg

Fremont,Wisconsin

Summary

With a proven track record at Petroleos Mexicanos, I excel in human resources administration and maintaining meticulous personnel records. My adeptness in effective planning and high social awareness have significantly enhanced office efficiency and employee relations. My social skills have helped me adapt to and rise to new challenges within my roles. Renowned for transforming administrative processes, I ensure seamless operations and superior staff training support.

Overview

18
18
years of professional experience

Work History

Human Resources Administrative Assistant

Petroleos Mexicanos
05.2023 - 08.2024
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Efficiently delivered personnel information to management for speedy corrective action.
  • Tracked various statistics and kept detailed records to support human resources department.
  • Processed documentation for employee actions such as new hires, grievance resolutions and terminations.

Administrative Assistant in Medical Services

Petroleos Mexicanos
03.2015 - 05.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Managed filing system, entered data and completed other clerical tasks.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Established administrative work procedures to track staff's daily tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Education Assistant

Petroleos Mexicanos
06.2006 - 02.2007
  • Supervised students in common areas such as cafeteria and playground.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Reported on student progress, behavior, and social skills to parents.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.

Education

Master of Education - University Teaching

CESS Merida
Merida, Yucatan, MX
08-2026

Skills

  • Effective planning
  • Word processing
  • Teaching
  • Administrative skills
  • Team player
  • Conflict management
  • Computer literacy
  • Scheduling
  • Maintaining files
  • High social awareness
  • HR policies
  • Monitoring
  • Human resources administration
  • Talent management
  • Personnel records management
  • Personnel records maintenance
  • Communication management
  • Training support
  • Microsoft office
  • Staff education and training
  • Record preparation
  • Human resources support
  • Office administration
  • Workforce planning
  • Employee relations
  • Administrative support
  • Training facilitation
  • Business administration
  • New hire orientation
  • Affirmative action compliance
  • Employee onboarding

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Human Resources Administrative Assistant

Petroleos Mexicanos
05.2023 - 08.2024

Administrative Assistant in Medical Services

Petroleos Mexicanos
03.2015 - 05.2023

Education Assistant

Petroleos Mexicanos
06.2006 - 02.2007

Master of Education - University Teaching

CESS Merida

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Gilda Nollenberg